Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
128 reviews
Game VaultSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Game Vault (gamevault999.com) has 128 customer reviews on The Fair Hearing, with an average rating of 1.6 out of 5.
Showing 104 reviews with 1 star · Clear filters
I won but was told that I could not redeem unless I paid a fee that is bull crap. I don't have money to throw away like that. I just want you to know that people are scamming on your name and while you may not be aware of it nor have any controll you shod know it makes you look bad .
By Marissa P.
While in free spins and having 25.00 on my account, when I won something it first dropped down to 17.00 dollars and it added from there, when it should of added from 25.00. So when I won something else on the free spins again it dropped down a few dollars before it was added. What kind of stuff is this? I'm owed, who do I get a hold of
By Kimberly H.
game vault is a scam. I have been waiting for over a day to get my money due me and they keep coming up with excuse after excuse plus the wheel will land and then all of a sudden it changes. These people are not legit and I would not recommend anybody playing on this platform.
By Rose W.
I deposited 25$ and got blocked right after in this game by my platform person any way to redeem that maybe with bonus....
By Samuel P.
I loaded 20 dollars to my game last night and ended up winning 200 and the guy was supposed to cash me out but instead he stole my 200 who can I talk to about this
By Gregory S.
The game cheated me it won't let you win big it changes the numbers its crazy and they say they won't do anything
By josh
Shadow gaming steal my money
By Oscar H.
The first time I tried to cash out she said that I couldn't cause I had to have 30 min to cash out even tho the legend for the pay says minimum cash out is 3x whatever you put in and I only paid 5 and wanted to cash out at 15. Then I win on the hourly bonus wheel enough to make 3 bets and I ended up getting 30 so I asked her to cash out and she told me I need to get 80 on bonus cash to cash out for 30. When it clearly says on the little card she sent me with the payouts listed that min cash out is at 30 dollars. So i got my winnings up to 105. Then when i cashed out she only gave me 30 and zeroed out my balance completly. How is that fair or even make sense? Complete scam and I would not recommend downloading this app or wasting all your money thinking you might win cause they won't let you cash out respectably.
By Sean J.
