Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
54 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Games Workshop make the best model soldiers in the world.
Gamesworkshop (gamesworkshop.com) has 54 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
Showing 28 reviews with 1 star · Clear filters
I recently ordered from the Games Workshop website and they did not send me all of my order. They will not respond to any emails and they removed the Customer Support phone number from their website. STAY AWAY FROM THEM and order from third party sellers instead.
By pootie
Ordered items online as a present, however have had no delivery at all or any help in regards to this!
By Ash J.
War selber 3 -4 Jahre Stamm Kunde in GW Köln. Leider ein sehr großer Teil meines leben hab ich in diesem UN nur schlechtes wiederfahren müssen. Hi... wird oft dort gefeiert. Muslime und andere Gläubige sind dort nicht wilkommen oder werden gemobbt. Filialleiter und andere Angestellten treten oft die Kunden mit Füßen. Wenn mann sich wehrt und die Leute dort zurecht weißt im bezug auf seine eigene Religione oder Nationalität wird man oft des Laden verwiesen. Ich bin Muslim und wurde dort oft wegen meiner Religion als Salafist und Terorist dargestellt. Wenn ich aber mal Hit... und seine Zeit erwähne dann heißt es auf einmal NÖ und tschau. Liebe Eltern erlaubt euren Kindern nicht in diesen Laden zu gehen weil sie dort abgestumpft und Agresiv gegenüber andere Menschen und deren Religionen gemacht werden.
By Yupi D.
Easier just to list pros and cons for GW, all coming from a long time fantasy player. Pros: Models are stunning and good quality Fantasy (blacklibary) lore has been exhilarating and my #1 choice of reading for 15+ years 8th ED was the right balance between competitive and fun catering well to both audiences. Staff are always very friendly Cons: Killed warhammer fantasy and replaced it with age of sigmarines Killed all the amazing lore that came with it. VERY expensive AoS is very kid focused leaving tournament players to go to mantics kings of war Staff are too pushy and sometimes unrelated products as well. (oh you love chaos warriors, maybe these space elves would be good?) Zero business sense (total war:warhammer drops a few months after you kill the game, that would have pushed a dramatic amount of sales) Shady business practise (firing people by handing them a pot of skull white as its order code is P45)
By Craig G.
