GameserversReviews of gameservers.com

Purchased a Rust server because their website said support was 24/7 and the server would be available immediately. I messaged after 15 minutes, because it was not available. No response. I waited 2 hours and messaged again. Still no response. Same thing at 4 hours, and finally after 6 hours of no contact whatsoever, I started looking for the refund options. There is no readily available documentation that describes how to get a refund AND your "month to month" is AUTOMATICALLY RENEWED with no option to "opt out". When I called my bank, the person I spoke to was familiar with this and told me they may have to issue a new credit card after reversing the charges. Afterwards, a technician from Gameservers did contact me, made an excuse about not getting back to me, and said he'd refund my purchase. Oddly enough - my payment posted 2 hours AFTER he said that. Really greasy experience. Would not recommend. Oh, I also kept screenshots/logs to show to Trustpilot next year, when these guys will flag this as a false review, counting on me being to busy with life to respond to Trustpilots request for proof of this nonsense. I'd encourage other folks to do the same.

Atrocious. Ordered a Rust server, received a complete dud setup that did not work from minute one. Not available on the master list to even connect to, unable to connect via rcon, server doesn't even generate the map no matter how many configurations or re-installs are attempted. Tried everything relentlessly for approaching 12 hours and I am well used to dealing with Rust servers and the necessary commands after 8 years of experience. Web site advertises 24/7 fast support yet has not responded at all. It also advertises a refund if not satisfied but I am severely doubtful that this will happen given that they do not even respond to their server being broken upon purchase.

I have three game servers with this company, and to be honest, they are absolutely disgusting. Out of five months my servers have run as they should for 5 days. I have spent 4 months waiting for them to fix a login connection to the game. But credit where it is due, they fixed this after 4 months, so fast. The servers lasted 5 days before it has disappeared for everybody who rents the game from the login menu. All weekend nobody has been able to play and tickets have not been replied to for the last 53 hours. Avoid this company at all costs

very scamy, i had a server running for 2 years and never got one email telling me i was paying for it, please do not use

Absolutely a scammer. They will take your money, not give it back, then laugh about it, not help you. I am reporting them to both the BBB and Paypal. 100% a scamming company. scammed of my money.

they allocate less ram than you need so it purposely crashes until you upgrade, do not recommend.

used it and it's the worst interface and the worst support in my opinion. server wasn't running well.

Do not rent from here.