IT's a very good product
Was shipped on time and came shortly. was packaged good and met all my expectations.
By Richard A.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
176 reviews
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Futumall is listed under Home Goods Stores.
Futumall (futumall.com) has 176 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
Showing 62 reviews with 5 stars · Clear filters
Was shipped on time and came shortly. was packaged good and met all my expectations.
By Richard A.
I felt personally taken care of.
By Elizabeth B.
The product, sink drainers, was too big for my drains. Otherwise, the drainer would have been excellent. I requested a refund and asked if I had to return the product. I didn't have to return the product and I promptly got my money returned. Excellent customer service.
By PAULA W.
The product is great organic castor oil that I can roll on, the time it took to receive my item was very stressful. I received it on today, May 20, 2026.😩
By B R.
I ordered a drain stopper. It was too small for my drain. Futumall understood, they told me to keep the drain stopper, and they refunded my money right away. I would definitely order from them again.
By Naturally Y.
I was happy that Julia was so helpful in solving my problem. I was worried that I would be battling with the refund (which will take up to 2 weeks) but, if it goes through I will be a satisfied customer.
By Angela S.
Futumall was able to help me with my refund of an item that did not work for me because of the wrong size. They were very helpful and easy to work with.
By LOIS E.
You all presented me with such Stellar Customer Service and handled my request immediately, and I'm very grateful for that. That's doing real satisfactory business. Thank you so much. I wish those drain stoppers had been just a bit smaller. They are very lovely, but were too large for my drain. I liked them a lot. Thank you again.
By E D.