Pool LED lights
Pool LED lights. Charged twice and never delivered to my house despite email tracking updates saying it was. AVOID THIS SCAM< THESE PEOPLE ARE CRIMINALS.
By ADH
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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176 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Futumall is listed under Home Goods Stores.
Futumall (futumall.com) has 176 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
Showing 73 reviews with 1 star · Clear filters
Pool LED lights. Charged twice and never delivered to my house despite email tracking updates saying it was. AVOID THIS SCAM< THESE PEOPLE ARE CRIMINALS.
By ADH
AFTER 14 DAYS, I RECEIVED A DELIVERY NOTIFICATION SAYING MY ITEM HAD BEEN DELIVERED. APPARENTLY, MY ITEM (ORDER) WAS NEVER DELIVERED AND AM ANGRY
By Paul
The folding camping stools that I ordered online were delivered satisfactorily. The quality and workmanship of fabrication were good. The DIFFICULTY of assembling and DISASSEMBLING the legs to be able to use the stool is REMARKABLE. We are unable to use these and our frustration level has met unknown proportions. We want to return them for a complete refund.
By Stuart D.
My Futumall order was never delivered to me. Tracking says it made it to town and was “delivered” but I never received it. I have the USPS Informed Delivery service that tracks incoming Mail to my address and it never reported any package for my home.
By David
Never received the product. Was charged twice. Will never order from futumall
By CM
What a scam. They keep selling that strainer for 25$ that won’t fit any drain and probably costs 15 cents to make, The customer service email came back mailer demon. I usually look up an unknown site and failed to do so this time. Cheesy item to fill up landfill.
By Nancy K.
It was hard to tell if the product would be suitable to our bathrooms. I was hoping I ordered the right parts. I received them today and found out they did not fit the bathroom sink or bathtubs.
By Audrey M.
The product, a sink drain strainer, did not fit the opening in my sink. I am not able to use it and the purchase is therefore unsatisfactory for me. Is it possible to obtain a refund, or to return the product?
By Fred P.