Great Selection
Great Selection and the tea was fresh and tasted great
By Robert
Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
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2 reviews
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Fusion Teas (fusionteas.com) has 2 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
2 approved reviews, newest moderated first
Great Selection and the tea was fresh and tasted great
By Robert
I have a degree in biology and have many years of kefir making experience. I ordered these grains and the shipping was very slow. The packaging was extremely sketchy and the grains were in visibly poor condition. Against better judgment, I still tried to revive the grains and follow the instructions. The result was a disgusting brew of foul odors and was very yellow. I viewed a sample on a slide under my scope. Sure enough, looked nothing like what I have seen before with quality kefir grains and successful ferments. I returned the item for full refund. Stay away, these cultures are dangerous, would never even attempt making kefir with grains from fusion teas again.
By Maria E.
Response from Fusion Teas· May 30, 2025
Maria is a competitor who is trying to hurt our business. Her entire review is a lie and Trust Pilot is of no help. We do not even take returns and Amazon does not allow returns on food products. We always help and work with customers until they are happy.