They were more than helpful
They were more than helpful. One of the best customer services
By Jerry D. P.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
949 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Fuse offers the best replacement lenses for any brand of sunglasses. Over 50 colors and types of lenses including polarized, color enhancing, and prescription. Easy to install at home. Made in the USA. Custom lenses available. Free shipping on orders over $65.
Fuse Lenses (fuselenses.com) has 949 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 911 reviews with 5 stars · Clear filters
They were more than helpful. One of the best customer services
By Jerry D. P.
I have placed a few different orders and always pleased with the quality of these lenses. Replacements have been made easy. I even reached out not having my order number, grabbed my info and sent my replacement issue that day. Excellent customer service!
By Kevin
Awesome experience. Great quality. Definitely will buy more.
By paul V.
I got hit in the eye with a boat line lost the lens but kept the eye I tell everyone about your customer service and lenses that's why I've bought 2 pairs thanks guys for everything
By Bill
Best customer service I have come across, hands down! Solved my issue immediately! Extremely friendly and professional. I will be referring everyone I know to Fuse!
By Jason S.
Lifetime warranty on their products! Excellent customer service and response! Highly recommend Fuse Lens
By Francisco M.
Kayla from the Fuse customer service team was a great help!! My new lenses were scratched immediately, and were replaced with new ones right away!
By Brandon F.
Quick response, and very good customer service in standing behind your product. Thank you!
By Scott B.