Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
135 reviews
FurnitureetcSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unlike many fly-by-night companies who open storefronts on the internet one day and are gone (with your money) the next, FurnitureETC has pioneered the business of selling furniture over the internet since 1999. We have thrived during the storms of e-commerce sales to serve as an anchor for shoppers looking for great home furnishings at unbelievable prices.
Furnitureetc (furnitureetc.com) has 135 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 99 reviews with 5 stars · Clear filters
I was pleased with the process, it seemed to work ok. I wasn't expecting my order to be shipped immediately and it did take a little longer than expected. The delivery process was slower than anticipated but the guys were very professional and did their job well. I'm very satisfied with my sofa.
By Jeffrey T.
Excellent service, transparent, best price, bought an Ashley couch at a better price than at Ashley's.
By Howard
Furniture Etc is an excellent company to purchase furniture from. I had an excellent experience with the sectional sofa I bought. The delivery folks were fast in setting up my new sofa and courteous. I will be purchasing more from this company in the future.
By Dawn C.
The furniture is beautiful and it was so easy from start to finish. Excellent customer serivice!!
By Kristen
Great experience. Excellent service. Product delivered exactly as ordered and set up.
By Andrew
Quick turnaround time. Couch is beautiful, great quality. I had questions and chatted with their customer service rep who was super helpful. Also the couch was almost $1000 less than listings on other sites. Highly recommend!
By Linn Diane N.
Everything was smooth and quick from the time we ordered. Communication was excellent
By Dani H.
Shopping with FurnitureETC was very easy. I went online and began shopping on their site. A representive was available to me via chat. She helped with all my questions and helped when I was finally happy with my descission she helped me complete my purchase. It was so easy to purchase from Furniture ETC. As of yesterday I can say the delivery guys were great too, they made sure I was completely satisfied with their service and my furniture before they left my home. I love my new furniture. Thanks ETC.
By Yolonda M.
