FUNNYFUZZYReviews of funnyfuzzy.com

Je mets 1 étoile car je ne peux pas mettre 0 mais fuyez cette « marque » c’est tout simplement une arnaque. J’ai commandé en juillet un panier pour chien et un jouet je ne les ai jamais reçu et j’attends toujours le remboursement malgré plusieurs lettres de mon avocate. Commande FR55859

If I could give no stars I would. I ordered a dog bed 2 months ago, was given a tracking number which has never worked. I emailed previously asking where my order was but I was told it was still in transit and they would keep an eye on the parcel to make sure it was moving forward. I emailed again asking for a refund and to cancel my order and never got a response. Waste of £60!!

Comprei uma transportadora de carro avultada em final de Agosto de 2026 #FF754767S. Após sucessivas tentativas de contacto com o apoio ao cliente da empresa, nunca recebi um update do estado da encomenda nem um pedido de desculpas. A única resposta que me deram foi que estavam a priorizar internamente. Mediante a falta de transparência pedi o cancelamento da encomenda. A resposta copy paste foi a mesma. Estamos em Outubro de 2026 e não tenho encomenda nem fui reembolsado. Trata se portanto de uma empresa fraudulenta. Não comprem

Panier pour chien commandé en juin 2026 Pas reçu à ce jour !!!

If I could give 0 stars, I absolutely would! Absolutely appalling customer service from start to finish. My order was delayed, yet the company made no effort whatsoever to inform me. I had to chase them myself, and even then, they were unable to provide a clear timeframe for delivery. Communication was practically non-existent, with messages either going unanswered or receiving vague, unhelpful responses. After losing all confidence in the company, I requested that my order be cancelled and a full refund issued. Unsurprisingly, this request was practically ignored too. In the end, I was left with no option but to go through my bank to recover my money. Taking customers’ money is clearly far easier than providing them with any level of customer service! An incredibly frustrating experience from beginning to end. I would strongly advise anyone considering ordering from this company to avoid them at all costs!

J'ai commandé le 30 juin un panier pour voiture que je n'ai toujours pas reçu. J'ai demandé plusieurs fois un remboursement mais sans succès. Site à fuir !

How is this company still allowed to do business when so many customers here report the same problem?! I’ve waited nearly five months for my order: no products, no clear updates and no refund despite repeated requests. Seeing so many similar reviews makes realize it’s a SCAM!! DO NOT BUY FROM THEM! And please if you’ve also been robbed, report them!

Extremely disappointing customer service – still waiting for my refund after months (order FF30432U placed in May, still waiting for my refund in October!). My experience with FunnyFuzzy has been extremely frustrating and disappointing. After issues with my order, I was offered a refund, which I initially welcomed. However, what should have been a straightforward process has turned into months of chasing, frustration, and unfulfilled promises. I provided all the information requested, as instructed by their customer service team. Despite subsequently being told that my refund had been processed manually and later that an offline refund had been initiated, I am still waiting for my money, with no confirmed payment date. The communication has been equally disappointing. I have had to repeatedly contact customer service to ask for updates, only to receive the same vague responses, apologies, and assurances that my case has been escalated and is being treated as a priority. Yet nothing gets resolved. Their latest response was no different. Despite acknowledging my frustration and apologising for the continued delay, FunnyFuzzy still could not provide a processing date or confirm when I would receive my refund. How can a company take months to issue a refund while expecting customers to remain patient indefinitely? Apologies mean very little when they are not followed by action. I find this entire experience unacceptable. The lack of accountability, meaningful communication, and timely resolution has completely undermined my confidence in this company. I would strongly encourage anyone considering ordering from FunnyFuzzy to take my experience into account, particularly when it comes to their after-sales service and how they handle refunds.