FullofmindReviews of fullofmind.com

Response from Fullofmind· Nov 21, 2023

Hi Sinead! We are very sorry that this situation happened. Please try writing to our Support Team using a different email address or via WhatsApp. Customer Support Managers will immediately create a Login/Password for you so that you can log into your personal account to view the course and they will immediately issue a refund for you! Our contacts: Support Team Email: [email protected] Support Team WhatsApp: https://wtsp.cc/19295616550 I hope you write to us soon and we will resolve this situation. Lina Kohl, Customer Support Lead of Fullofmind

Response from Fullofmind· Nov 21, 2023

Hi Yvi, I'm so sorry you went through this experience. We are currently experiencing technical issues with some emails that are not being delivered to us. Our programmers are working on this. Most likely, you were not answered because your email also did not reach us. Sadly, you had to block your card. Please try to write to us in support from a different email address or via WhatsApp again so that we can refund you $59. WhatsApp works great for us. We indeed make refunds within 14 days for no reason. In your case, we understand your situation and will return your money as soon as you write. Our contacts: Support Team Email: [email protected] Support Team WhatsApp: https://wtsp.cc/19295616550 Looking forward to hearing from you! Lina Kohl, Customer Support Lead of Fullofmind

Response from Fullofmind· Nov 20, 2023

Hello Kim, I'm truly sorry to hear about your recent experience and appreciate you bringing this to our attention. There seems to be a glitch causing issues with subscription cancellations not showing up correctly for some of our users. Rest assured, our tech team is actively working to resolve this issue. I can confirm that your subscription was promptly deactivated following your request, with the process completed in less than 90 minutes. You won't be facing any additional charges. Regarding the promotional emails, I understand they can be overwhelming. You can easily opt-out by clicking the "Unsubscribe" link at the bottom of any of our emails. This will ensure you no longer receive such communications from us. We're committed to providing a meaningful and enjoyable experience focused on spiritual growth and self-development at Fullofmind. Wishing you a fantastic day ahead. Lina Kohl, Customer Support Lead of Fullofmind

Response from Fullofmind· Nov 24, 2023

Hi Taina! We see you published the answer from our Support Manager Andrew. We are sorry that you gave 1 star because... this means that you are unhappy with the service. Regarding our manager’s answer, it’s all true that we have courses and have a monthly membership for all courses which gives the opportunity to go to events, view event recordings, and be part of our community. It is also true that we give 7, and sometimes 14 days, so that new users can try membership and appreciate its benefits – attend events and watch all 100+ courses on our platform. If there is anything we can do to refine your experience with our platform, please write to our Support Team and we will do our best to make you happy. Support Team Email: [email protected] Support Team WhatsApp: https://wtsp.cc/19295616550 In the meantime, I wish you a nice day! We will be waiting for your response. Evan, Customer Support Manager [email protected]

Response from Fullofmind· Nov 9, 2023

Hi Anita! I'm very sorry that you found yourself in this situation. Indeed, the emails you write about are automatic. We are experiencing some technical difficulties receiving emails. We are sorry that you had to write to us 6 times. But one of your emails still reached us! We sent you a reply, but apparently, our email did not reach you either. We have disabled your subscription and issued a refund for a monthly subscription and your Personal Tracker. You should have already received an email confirming your refund! We try to do everything for our customers. If you have any additional questions, please try writing to us from your other email address or better yet via WhatsApp. Support Team Email: [email protected] Support Team WhatsApp: https://wtsp.cc/19295616550 Lina Kohl, Customer Support Lead of Fullofmind

Response from Fullofmind· Nov 7, 2023

Hi Irene, We're so sorry you had to go through this. I checked and indeed your requests are not in our email system. We are very sorry that this happened. Our payment system indicates that you managed to cancel your trial on November 2nd yourself. There will be no further payments. There was some technical error with displaying the status of your trial subscription in your profile. I have already reported this to our development team and we are working to ensure that emails are received and subscription cancelations are displayed correctly. I wish you a good day, and if you have any additional questions or you need any other assistance, please try to write to our Support Team using your other email, if you have one, or via WhatsApp. Support Team Email: [email protected] Support Team WhatsApp: https://wtsp.cc/19295616550 Lina Kohl, Customer Support Lead of Fullofmind

Response from Fullofmind· Nov 1, 2023

Hello there! I'm sorry to hear about your experience. Please write to our support team via email or WhatsApp and we will solve your problem as soon as possible! Our Email: [email protected] Our WhatsApp: https://wtsp.cc/19295616550 We want to make everything right. Thank you for letting us know about your situation. Lina Kohl, Customer Support Lead of Fullofmind

Response from Fullofmind· Oct 27, 2023

Hi Tea! We're really sorry to hear that you had to switch your credit card. That's definitely not the experience we want for you. Lately, we've had some trouble with emails not reaching us, and we understand it can be frustrating. To help you out, you can easily cancel your subscription from your personal account, or feel free to contact us for assistance. Please try reaching us from a different email address at [email protected]. Don't worry, we don't share our users' contact info. You can also safely get in touch with us on WhatsApp using this link: https://wtsp.cc/19295616550. Lina Kohl, Customer Support Lead of Fullofmind