please refund my money. $5000 stolen!
please refund my money. $5000 was stolen from my account
By SHARON P.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
56 reviews
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FTX is listed under Banking & Money.
FTX (ftx.us) has 56 customer reviews on The Fair Hearing, with an average rating of 1.6 out of 5.
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please refund my money. $5000 was stolen from my account
By SHARON P.
I should have done my research. This site steals your money and bank details! Stay away!
By Bruce Wayne G.
Unprofessional crypto exchange run by a bunch of crooks. They ask for your selfie for every step. They ask for a selfie for deposit, for withdrawal, for linking bank, trading and for every other step. Please stay from this site. There are much more established and safe websites like Binance and Gemini.
By Kemp G.
Do not use this exchange!! After depositing around $5000 they asked me to send my IDs. I submitted all my documents and then they asked me to submit a selfie holding the ID and a note. I did that as well and then they replied me with another mail to send a different selfie. They just tricked me into sending my ID documents as well as stealing $5000 from me.
By Karen G.