FSJ ShoesReviews of fsjshoes.com

Ordered an expensive pair of shoes for my engagement. Two weeks after the order was placed (with no shipping updates), the order was abruptly canceled by the company with no explanation. I received a boilerplate email with the vague promise that I’d be “notif[ied] about the refund soon.” Unbelievable. I wish I’d read these reviews before purchasing.

My name is William Beal I've order a pair for my girlfriend and I haven't received the shoes yet. They are the clear purple pumps. They say my order was delivered but yet I still don't have them.so what address were they delivered to???? I respons to the problem I'm having.

Customer service was completely unresponsive through Email or Messenger, attempts to cancel order were in vain after they weren’t responding, package tracking was terrible and timing completely ruined improvised surprise gift for wife. Quality of shoes were irrelevant to me at the time they received as we won’t be using them or even looking at them. Terrible company who only cares about taking the money and eventually shipping out a product, customer experience couldn’t be less important to them. Take your business elsewhere.

This company is fraudulent, DO NOT USE. There’s one email address that doesn’t bother responding. This is a scam.

DO NOT BUY SHOES FROM THIS WEBSITE ITS A SCAM!!!! I am trying to dispute the charge to my PayPal to get a full refund!! BUYERS BEWARE!!!!!!!!

FSJ shoes are cute. However, I have huge issues with the company. I ordered five pairs of kitten heel slingback shoes online from their website. I came across their website from a pop-up when I was on fb platform. After I submitted my order a pop-up message stated “a receipt will be emailed to you after the order is reviewed.” I never received a receipt so, I gave up looking out for it. Then two weeks later the first pair of shoe arrived then the following week the second pair arrived, except it was not the slingback that I ordered. Instead it was a closed up shoes. On Monday, August 1, 2022, the third pair arrived and that’s when the disaster started the shoe was too small and it was the wrong color. I immediately took a picture of the shoes along with the packing slip and emailed their customer support. Their response to me was I must emailed the transaction number. I informed them that I never received a receipt when I placed the order and their website stated that they would email me the receipt upon review of my order. However, that never happened, I sent them my banking transaction number as proof that the payment was taken from my account the name of my bank and date of transaction. Until now they have Not responded to me, I received the two remaining pairs of shoes today, August 4, 2022, and those were Very small too. Granted, I ordered size 10.5 in the following colors: blue, purple, yellow, red and another purple. I paid a total of $383.18. When I called their customer support line I got a busy signal. I would like to be reimbursed my $280.00 for those three pairs of shoes or have them exchange for the right size and colors. BUYER BE WEAR!! OF THEIR WEBSITE.

Ordered 2 shoes on April 23, 2022, just received 1 pair June 8, 2022. Ordered size 8, got size 8 1/2 or larger? Poor quality, junk shoes. Don't bother ordering from this company. Still haven't received the 2nd pair??????

I ordered a pair of shoes via Amazon from them and they stated within the FAQ's that the heel heights were customizable {because the majority of their heel heights on the more stylish shoes, in my opinion, are ones that are 4.5" and higher}. I emailed them after placing my order to let them know the heel height I wanted, as I've done this before with other shoe vendors, and never before have I gotten this response: Please understand this will be an additional $40 charge and the link to where I can pay the additional charge so they can begin processing my order. I canceled the entire order! I told them they're price gauging and this should be a free service for them! They're crazy!