FSJ ShoesReviews of fsjshoes.com

Worse company to work with. 3rd party Amazon vendor will not comply with return after 3 months. Amazon no help

These are the worst shoes I've ever ordered !!! The quality RUBBISH !!! DO NOT WASTE YOUR TIME AND MONEY. They are at least two sizes too big (going by the measurement chart provided). They stink of cheap and nasty glue. Are extremely poorly put together, not aligned, with strings/globs of glue visible. Totally weak and synthetic. This company does not provide return shipping so you are out of pocket nearly as much as the shoes to return them if you are overseas 👿 So disappointed - what a RIP OFF! 🤮🤮🤮

Just like many other Chinese companies when you order they advertise one very nice high-end looking version on the website and when you actually receive the item they send you a extremely cheap poor quality item that is not actually the same as what was advertised to you when you made the purchase. They sent a cheap poorly made imitation that looks so cheap that you wouldn't even be willing to keep it or wear it. Typically when you pay $100 for a pair of high heels you expect a certain level of quality. The products that was delivered to me was extremely different than what was in the picture and also poor quality. I ordered a high heel that showed it was a very ultra slim stiletto heel and what was delivered to me was a chunky almost 1 in thick heel . You could see where the leather was cut and cheaply glued together . Also the item online look like the front of the toe was perfectly pleated in a very nice organized polished looking design. When I received the shoe that they sent me it looked like the material had just been smashed, crumpled and wrinkled and didn't look anything like the polished looking nice high heel that I thought I had ordered. Chinese companies do this and they offer you a 50% refund knowing it cost them far less than that to make the shoe and they still make a profit. They know that you're not willing to send the item all the way back to China because of the cost which is the only option for return and you have to pay for the cost of the return and there's no certainty for tracking and arrival after it leaves the United states. There are aware of this and it is part of their scheme to put up false advertising for a far nicer item and then send you a very cheaply made poor quality item that cost them very little to make and then offer you 50% refund where they will still make a profit knowing you are unlikely to mail it back to china. This is the scam. This was the seller's response that they are willing to give you a 50% refund knowing that after they sent you a cheap quality cheaply made version that they will still make a profit even after sending you a partial refund. They offered this Knowing that you're only other option is to mail the product all the way back to China without any certainty of tracking and to pay the cost of that as well. This is all part of the scam we're either way the customer loses money. This is not acceptable and companies like this must be stopped . They know what they're doing when they are making false advertising and not sending the exact item. I have provided pictures of the advertisement as well as the actual heel received showing the poor quality that you can see where the leather is cut and glued together. For an example I also put the product next to the type of stiletto heel that it was supposed to be to show that it is notably different than what was in the photos . A stiletto heater and a chunky heel are two different things. The silver heel example in the picture provided is the type of heel that was in the advertisement and the type of slim heel that this product should have been. I thought I was ordering the heel off of the website that had a super thin stiletto heal. I also showed the crumpled cheap fake leather version of the front of the shoe compared to the advertisement that looks like a well polished well made shoe with nicely folded pleats. The heel and the advertisement looks like a nice heel that you would spend $100 on. The cheap junk that I received is something that you would not even wear that looks materially different and is not the same style or what I was advertised . I should not have to incur any cost of any kind for false advertising. This happens far too often with Chinese products where they send a cheap poor quality version. Companies like this should have to incur the cost of their false advertising. Not the customer. This is not acceptable.  The response is a lie. I received no email and I tried to submit for a full refund as well as try to submit it through PayPal On My Own Credit Card . They have not responded to the Better Business Bureau either

WORST COMMUNICATION EVER. I’ve emailed this company now 4 times, no response whatsoever. I just want a refund before my order is shipped and I guess i’ll never get it due to the negligence of this brand.

This company is a total scam. Beware buyers! You will not be able to return a pair that doesn’t fit you. The company will not respond to any of your emails and will not accommodate you with any returns. Will never buy anything from this company!

I ordered a pair of heels for my wife. The shoes took 19 days to arrive, and the shipment tracking provided gave very few updates. The shoes arrived damaged. I contacted customer service and told them I had received a damaged item. They asked me to provide a video showing the damage, which i did. I was offered the option to exchange the damaged pair (shipping was at my own expense) or I could keep the damaged pair and receive a refund of $40. (The shoes cost $120 and the damage was not repairable in any way so that they could ever be worn.) When I replied that I wished to accept the $40 refund they changed their mind. I was then told that the best they could do was a $20 coupon AND I would have to return the shoes at my expense. At this point, I am out the $120, as I am not going to go to the trouble and expense of returning the damaged shoes to get a coupon from a merchant that I will never buy from again. I advise other shoppers to stay away.

Received the poor quality cow print boots two days ago and immediately sent a request for a refund after seeing the poor quality of the material on the boots. I didn’t even try them on after seeing the poor quality . Now I am receiving a hard time requesting to be reimbursed and willing to send them back Very poor customer service and what a scamming so call company

I would never recommend buying shoes in orders my shoes and never received them they do not have the shoes in stock.I sent several emails and when they finally responded they said they did not have a date when the cakes would arrive.Mind you i had already been waiting for weeks!! I had to contact my bank for a refund