Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
527 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FSJ official store. Find the best offer for HOT Heels, women's fashion shoes at FSJ TOP Shoes Design. More offers and discounts could be found.
FSJ Shoes (fsjshoes.com) has 527 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 307 reviews with 5 stars · Clear filters
FSJ was such a pleasure to work with. Always making sure I was completely happy with my purchase.
By Cindy J.
Response from FSJ Shoes· Feb 13, 2025
Thank you for your liking of our shoes. Customer satisfaction is our service tenet. Have a nice day.
WOW the shoes are absolutely amazing and gorgeous can’t wait to rock them. As well I love there costumer service they are so kind and they help you as much as they can they resolved my issues super fast. Amazing company! Definitely recommend! 10/10
By Ivna D.
Response from FSJ Shoes· Feb 13, 2025
Thank you for liking our shoes and being satisfied with our service.
The customer service is great. The shoe is beautiful and great quality.
By Monica E.
Response from FSJ Shoes· Feb 11, 2025
Thank you for liking our shoes and being satisfied with our service.
I had questions and concerns with the fit. They were so helpful and got back to me quickly.
By Elle
Response from FSJ Shoes· Feb 11, 2025
Thank you for liking our shoes and being satisfied with our service.
There was a mixup with the delivery service and I needed my shoe asap for a special event. I spoke with a representative of FSJ and they understood my situation. They actually reprocessed my order and requested expedited shipping! I received my shoe in time for my event and I absolutely love my shoe!! 😍😍 Their customer service exceeded my expectations, so I will be shopping with FSJ moving forward. They are trustworthy and keep their word!!
By Marla B.
Response from FSJ Shoes· Feb 11, 2025
Thank you for liking our shoes and being satisfied with our service.
The shoes look exactly as advertised! Great quality! And the customer service is excellent!
By Brianna S.
Response from FSJ Shoes· Feb 11, 2025
Thank you for liking our shoes and being satisfied with our service.
The boots are lovely and fit my foot perfectly. However the fishnet portion was disproportionately too large for my leg. I contacted the company by email and explained the situation. I received a prompt response and they are remaking them to fit correctly. Communication was positive and courteous. I would buy from FSJ again for service and the quality of the product.
By RJ
Response from FSJ Shoes· Jan 22, 2025
Thank you for liking our shoes and being satisfied with our service.
The great thing about this company is when the sizing was not right, they sent another pair of shoes at no cost to me. That is great customer service.
By Stepfone
Response from FSJ Shoes· Jan 15, 2025
Thank you for liking our shoes and being satisfied with our service.
