Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
540 reviews
FS.COMSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FS is a leading global network equipment and solutions provider dedicated to helping individuals and businesses build, develop and optimize their optical infrastructures. FS has served over 400,000 customers with products including network switches, optical transceivers, patch cables, OTN equipment and cable management accessories.FS aims to build dependable networks that fully support mission-critical applications by offering top quality products, tailored network solutions, comprehensive services and fast delivery. The company is committed to be the most trusted partner for networking solutions of all sorts.
FS.COM (fs.com) has 540 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 457 reviews with 5 stars · Clear filters
Great addition to our IT toolbox. A very convenient piece of equipment that allowed us to reprogram cables to get full speed compatibility with existing legacy hardware. FS Box is easy to use via the intuitive app. Helpful in a multivendor environment. Works perfectly.
By Dragoslav M.
Great range of products. April was very helpful in providing solutions to meet our short timeframes. Received quickly and packed well. First order and impressed!
By Steven I.
Extremely helpful customer service representative, who answered all my questions thoroughly. Also willingness to split order delivery such that that which could be shipped sooner was. Quick delivery for those items that were in stock - and good communication about those which weren't. However, for my project, I needed all items - so FS could have saved money on shipping by waiting for all items to come into stock
By Simon S.
FS were very prompt in helping diagnose an SFP incompatibility with an older model Juniper and then swiftly organised an RMA to swap the SFP for a replacement compatible model.
By Adam
My contact at FS was extremely helpful and made sure that the cables I required were suitable for my requirements. They also followed up with notifications on delivery times, which was great.
By Pat B.
SENSATIONAL experience! 100/100! Superb customer service, great communication and instant response to questions. Super fast delivery too! Product was exactly what I was looking for and excellent quality/great value.
By R S.
Simplicity to use and log orders.
By David L.
Product is good and price reasonable. Responsive customer support team, polite & helpful especially Ms Brenda.
By Raymond L.
