Great service and website
Great service and website
By Alan B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
540 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FS is a leading global network equipment and solutions provider dedicated to helping individuals and businesses build, develop and optimize their optical infrastructures. FS has served over 400,000 customers with products including network switches, optical transceivers, patch cables, OTN equipment and cable management accessories.FS aims to build dependable networks that fully support mission-critical applications by offering top quality products, tailored network solutions, comprehensive services and fast delivery. The company is committed to be the most trusted partner for networking solutions of all sorts.
FS.COM (fs.com) has 540 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 457 reviews with 5 stars · Clear filters
Great service and website
By Alan B.
I'm new to FS.com and have recently bought some items. Their customer support told me straight away if the items were compatible, prices are competitive and my appointed account manager Suzy Zhou was very friendly, prompt in her help and I appreciate her help.
By Liam
Account manager quotes, accepts order and follows the order through to delivery. Any delays they look after it.
By nigel
Really helpful, fast shipping (split order, part from China and part from local warehouse), plus good quality products are a fair price.
By Steve E.
Quick response to queries; Prices are generally very good and shipping is fast. Good quality gear.
By The Steaming H.
Serena is brilliant! Very supportive and super organised.
By Tim
Very helpful support team who picked up an ordering error and contacted by email to describe error and to explain correct item.
By Chris F.
My Acc managers have been awesome to deal with and delivery has always been fast and reliable even for the odd requests that I have had
By Goredoth