Front Gate TicketsReviews of frontgatetickets.com

Looking forward to taking My Son to Experience a Band I Grew Up With, Seen the site and Was Excited to Startup with Front Gate Tickets for Many Events to come. First Experience Ordering Tickets for event. Sent the Wrong Dates for the what I purchased. Called Twice and Emailed to have the Tickets Reset to Proper Date. Both Times I Called, they had No Ability to sort out Their Own Ticket Sale. Was given an Event Contact, which went Straight Back to "Front Gate Tickets Support". Didn't Receive changes and was Told by Support "They Have No Control After Tickets Are Sold". Worst Experience Buying Tickets, Wasted Time and Money!!

Never in my life have I had issues with the customer service for tickets, let alone customer service in general. Since November of LAST YEAR I have called and emailed customer service. It wasn’t until last month an employee over the phone simply updated my new email….everyone else said they didn’t know how to simply change the tickets to a different email, didn’t know what I meant (possible language barrier), and 1 person via customer service email I believe was on purpose asking questions in a circle or it was AI. What a mess. Will never buy through Front Gate again.

Never purchasing layaway tickets or any tickets through Front Gate. When i purchased my tickets for Warped tour, ticket insurance was offered. Frontgate chose Allianz as the insurer. I went to make my claim but i was never given the Policy number so i cannot and Allianz is acting like.my email was NEVER used to purchase insurance. Frontgate customer support (literally named Karen) said that i purchased ticket insurance through allianz not them so its not their problem. I bought it in my layaway package and they are telling me it's not their problem. SUCH A JOKE. never doing this again. oh also the "all inclusive pricing is a lie. Tried to even sell tickets through their exchange. list a ticket for 120 they add 15 bucks and than the person purchasing still pays an additional 25+in fees hope they have the year they deserve.

If I could leave 0 stars I would. They are scammers, stay away from this company! I paid 11.50$ for shipping of my tickets, they didn't send my whole order but would keep my shipping cost saying it now includes other services. What a joke, bunch of useless clowns and on top of that scammers

They never mailed my tickets. They printed the label on May 6 for a festival on May 31, and as of May 28 they still have not given the package to UPS. Now I have to got to Will Call. An agent assured me that "there is plenty of time still for your ticket to be processed and possibly delivered!" Complete incompetence.

Double charged me for tickets. Couldnt see the double charge. When I charged back one of the double charges through my Credit Card, they cancelled the tickets I paid for the day before the show. Joke of a company.

Frontgate claimed to have canceled tickets purchased for “suspicious activity” after I reported the transactions as unauthorized. A refund was then promised. Neither tickets or a refund was provided despite multiple assurances that a refund had been processed—which is tantamount to blatantly fraudulent behavior and deceptive business practices that violate consumer protection laws.

away plan for EDC. Half way through my 12 month contract they canceled my account and kept $136 of my hard earned money. I was barely late one month and they decided to cancel my account and keep a cancellation fee plus some BS processing fee. Companies are allowed to take advantage if customers due to contract. I contacted them stating I wanted to keep my account. That did not give a damn and spewed out their bs “policy.!” Legal contracts are ALWAYS in the favor of the person or company executing them. They are never in favor of he customer. I’ve learned my lesson to not enter any contracts or spend money unless it is a necessity like a car or housing. Companies continue to take advantage of people as now the economy keeps falling due to lack of trust in greedy companies & corporations. DONT USE THIS COMPANY! Pay for it in cash or credit.