Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
268 reviews
FrisbiSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 2010, Frisbi, formerly known as First Choice Shipping, was founded on the belief that the complex world of expanding into Amazon's Global Markets should be made easy. To do that, Frisbi set out to create a single digital hub from which all services necessary to expand globally could be obtained. With expertise and solutions in small parcel shipping, tax registrations, importer of record, international returns, product compliances & customs clearance, Frisbi connects small business owners and eCommerce giants alike to the entire world, on their own terms.
Frisbi (frisbi.com) has 268 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 251 reviews with 5 stars · Clear filters
I dealt with a lady called Esty - I've had a great experience and now shipping to a number of different locations. Very responsive and overall really impressed with the service
By Captain C.
Response from Frisbi· Dec 15, 2022
We appreciate this Adam - Esty is indeed amazing! Thanks for being such a great person to work with.
Great customer service from Leah L.
By Greg J.
Response from Frisbi· Dec 13, 2022
Thanks for the kind words Greg! We agree - Leah is a rockstar!
Another shipment delivered super fast and without problems from UK to France (Amazon FBA). Thanks Leah for all the help.
By nicasmedia N.
Response from Frisbi· Dec 13, 2022
Thanks for the vote of confidence! Leah and team are here when you need us next :)
Great customer service through our set up
By Kelly
Response from Frisbi· Dec 13, 2022
We loved being able to help you Kelly!
Easy. Transparent. Will get the job done.
By Albert S.
Response from Frisbi· Nov 22, 2022
Thanks for entrusting us with your expansion needs!
Frisbi has gone out of their way to help resolve issues with our initial issues importing goods to DE via Netherlands. They are continuing to work with us to find alternatives to import out goods so they can be dispersed throughout Amazon's EU FBA network.
By John E.
Response from Frisbi· Nov 16, 2022
Hi John - Thank you so much for your open and honest feedback! Glad we could bring solutions to the table for you!
Esty Weissmandl helped me through all the process on my first shipment, the tools provided were excellent plus the platform is really easy to use
By Katia A.
Response from Frisbi· Nov 8, 2022
Thank you for the feedback Katia! We agree, Esty is amazing! We're excited to help you moving forward.
We have used First Choice (now Frisbi) for a while now and have used for many shipments for our international Amazon fulfillment. The team is very knowledgeable about the entire logistics process and they have been help in many situations related to regulatory and customs issues. The customer service and response has been great. Thank you for being our partner!
By Drew R.
Response from Frisbi· Nov 8, 2022
We're honored to call you a customer Drew! Thank you for the kind and thoughtful feedback. Looking forward to assisting in your growth journey moving forward!
