Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
268 reviews
FrisbiSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 2010, Frisbi, formerly known as First Choice Shipping, was founded on the belief that the complex world of expanding into Amazon's Global Markets should be made easy. To do that, Frisbi set out to create a single digital hub from which all services necessary to expand globally could be obtained. With expertise and solutions in small parcel shipping, tax registrations, importer of record, international returns, product compliances & customs clearance, Frisbi connects small business owners and eCommerce giants alike to the entire world, on their own terms.
Frisbi (frisbi.com) has 268 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 251 reviews with 5 stars · Clear filters
Susan is great to work with, very responsive and helpful! Great experience with first choice!
By Rene Z.
Response from Frisbi· Mar 8, 2022
Thank you for your review, Rene! We appreciate you taking the time to write us your feedback and look forward to assisting you with your next shipment!
Chavie was great walking me thru the quirks of the process and getting my first shipment sent to Canada FBA. Looking forward to doing more in the future with FIRST CHOICE
By G V.
Response from Frisbi· Mar 8, 2022
Thank you for your review! We appreciate you taking the time to write us your feedback and look forward to assisting you with your next shipment!
We have been using First Choice for many of our international shipping for a long time. Their system is easy to use. The staffs are good, responsible. The price is good. Highly recommended !
By Andy
Response from Frisbi· Mar 8, 2022
Thank you for your review, Andy! We appreciate you taking the time to write us your feedback and look forward to assisting you with your next shipment!
Chavie is, and was, well-spoken, easy to understand, and communicate with. She was very helpful, and I hope to deal with her again very soon!
By Sam
Response from Frisbi· Mar 8, 2022
Thank you for your review, Same! We appreciate you taking the time to write us your feedback and look forward to assisting you with your next shipment!
Great service, very helpful!
By GoChuckle L.
Response from Frisbi· Mar 8, 2022
Thank you for your review! We appreciate you taking the time to write us your feedback and look forward to assisting you with your next shipment!
Amazing customer service! They're always available to help you and they make the process of shipping international pretty much painless. I enjoy working with them and I'm so glad I found them for my Amazon business! Thank you guys!
By Sarah B.
Response from Frisbi· Mar 8, 2022
Thank you for your review, Sarah! We appreciate you taking the time to write us your feedback and look forward to assisting you with your next shipment!
Everything went according to plan! Great service and exceptional communication,
By Michael H.
Response from Frisbi· Mar 8, 2022
Thank you for your review, Michael! We appreciate you taking the time to write us your feedback and look forward to assisting you with your next shipment!
The customer service and phone lines at this company are really great. I can always get through to some during business hours. They are courteous and prompt. My only complaint is that the website and industry in general could make shipping a lot more easily understood. That being said, they do a great job of guiding you through and helping you take the next step. All you have to do is pick up the phone.
By Jennie B.
Response from Frisbi· Mar 8, 2022
Thank you for your review, Jennie! We appreciate you taking the time to write us your feedback and look forward to assisting you with your next shipment!
