Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
268 reviews
FrisbiSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 2010, Frisbi, formerly known as First Choice Shipping, was founded on the belief that the complex world of expanding into Amazon's Global Markets should be made easy. To do that, Frisbi set out to create a single digital hub from which all services necessary to expand globally could be obtained. With expertise and solutions in small parcel shipping, tax registrations, importer of record, international returns, product compliances & customs clearance, Frisbi connects small business owners and eCommerce giants alike to the entire world, on their own terms.
Frisbi (frisbi.com) has 268 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 251 reviews with 5 stars · Clear filters
First Choice Shipping is a great choice for shipping Amazon shipments from the US to Canada. We had an amazing experience from start to finish and they held our hand throughout the process. They walked us through tax and duties requirements, the import process, and more. We appreciate your help with our first Canadian Shipment!
By Katie H.
FIVE STAR SERVICE !!!
By DESIGNED Y.
I have been using first choice for many years. They have the best customer service, they are here to help you with your issues like it's their own issue.
By Y. R.
Awesome If I have a issue someone always gets back with me. They have helped me with all my International shipping. Thank You First Choice.
By Mully
First Choice Shipping is our go-to company for shipping products internationally. They (specifically Esty) has done a great job helping us troubleshoot issues with timely responses. Thanks guys!
By Wes L.
Excelent explanation.
By Tomas B.
Great customer service! Sarah Levy the logistic coordinator was extremely helpful. Shipping the first international LTL could be lotta hassles. Sarah help me from A-Z and give me advise how to avoid create mistakes. Even they walked me to everything and they will still double check after I submit the the order. Couldn't be happier! Great Job!
By CL
FCS team is very responsive and knowledgeable to address my questions/issues. Excellent customer service!
By Meng X.
