billing error
I had a problem with an error in billing. They corrected it immediately. No problem at all. Love the site.
By Haverfordgranny
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
112 reviews
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french pharmacy is listed under Cosmetics & Makeup.
french pharmacy (frenchpharmacy.com) has 112 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 105 reviews with 5 stars · Clear filters
I had a problem with an error in billing. They corrected it immediately. No problem at all. Love the site.
By Haverfordgranny
There was minor hiccup with my order and when I reached out to the company, the reply was prompt and the issue was easily resolved. Customer service was exceptional!
By Alyssa W.
I am close to 70, I ordered some more Biafine ( I supply my siblings) and without looking at the address, pushed the button on the sale. Then I realized I had the wrong shipping address and started pressing buttons. Timothy came to my aid and was very kind. He must like his Grandmother! All kidding aside, he was very helpful. I am very grateful to him and your company for a great product. Thank you!!
By Ellen E H.
Polite person
By San
Communicative customer service and great product selection.
By JP
prompt reply and an excellent customer service
By Tatiana C.
Great customer service from Timothy! I placed an order through Amazon and needed feedback. Timothy responded within 12 hours for clarification. Thank you again.
By Mom A.
Timothy is very kind and responsive. I haven’t received my order because the delivery service might have a miss-up, sent an email to Timothy and he responded right away and opened a complaint and a new delivery for me. I am still waiting for my order, but service wise- I had a great and pleasant experience so far!
By Tal