Ivan was great
Ivan was great. He answered all my questions and showed great patience with my poor computer skills!
By Saundra
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
756 reviews
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FreeRateUpdate.com makes it fast and easy for consumers to compare mortgage and home equity options and get the best offers for their unique situation, without the hassle of shopping at multiple places one by one.Since 2008, FreeRateUpdate has made shopping for home purchase mortgages, refinances, and home equity fast and fully online. Licensed as a mortgage broker in most states NMLS #1154338. FRU has grown its network to over 700 local and nationwide lenders and brokers, big and small, covering almost any consumer's mortgage wants and needs.By connecting consumers and lenders directly, FreeRateUpdate helps more people get competitive offers, while the slow, traditional way of shopping for a mortgage becomes a thing of the past. Most recently, FreeRateUpdate has brought AI into its process, staying on the cutting edge of modernizing the mortgage shopping experience, including 100% digital options with network participants integrated from start to finish.Every lender and broker in our network is properly licensed, so you can shop with confidence. Whether you are buying, refinancing, or looking to get home equity, FreeRateUpdate.com makes it fast and free. Recognized by Inc. Magazine as one of America's fastest-growing co
FreeRateUpdate.com (freerateupdate.com) has 756 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 585 reviews with 5 stars · Clear filters
Ivan was great. He answered all my questions and showed great patience with my poor computer skills!
By Saundra
Frank Savena and Giorgio Gonzalez have done an amazing job. Their follow up on my loan has made the process very smooth especially during these crazy times
By Barbara C.
Best service i ever received.Steve was very available during my process. And provided me with information on everything i asked his performance is the reason why i chose to do business with him.
By WEBCLIENT
Very professional.Jon was great to deal with. Very respectable and knowlagable.
By Robert M.
Representative very professional, knowledgable and courteous
By Blanca P.
Quicken representatives are very professional and thorough. They guide you through every single step in obtaining a mortgage with a 30 day closing guarantee. No headaches or stress!
By Kathy
Great Service!
By Jason S.
speaking with Brian bowling Was truly one of the best phone conversations I’ve ever had dealing with a company, heck better than most family! He’s intelligent/seasoned, prompt, professional & took time with me to explain loan options throughly when no one else did (and believe me I spoke to a LOT of people). If your company would/could match my rate I would have used your company hands down. Out the door it was a significant savings for me to move my business elsewhere I can honestly say I’m sad not to be working with Brian. My career exposes me to a lot of clients and prospects, I have since highly recommended him/cross country for a loan and/or refinance. I will keep your company in mind for future home purchases. Seriously, keep Brian. Good people are hard to find, you can’t teach someone people skills like he has. Give that man a raise! But don’t take him off loans for my own selfish reasons. Regards, Tobi
By Tobi