Quick Service
Low rates & quick service!
By LAURIE O.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
756 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FreeRateUpdate.com makes it fast and easy for consumers to compare mortgage and home equity options and get the best offers for their unique situation, without the hassle of shopping at multiple places one by one.Since 2008, FreeRateUpdate has made shopping for home purchase mortgages, refinances, and home equity fast and fully online. Licensed as a mortgage broker in most states NMLS #1154338. FRU has grown its network to over 700 local and nationwide lenders and brokers, big and small, covering almost any consumer's mortgage wants and needs.By connecting consumers and lenders directly, FreeRateUpdate helps more people get competitive offers, while the slow, traditional way of shopping for a mortgage becomes a thing of the past. Most recently, FreeRateUpdate has brought AI into its process, staying on the cutting edge of modernizing the mortgage shopping experience, including 100% digital options with network participants integrated from start to finish.Every lender and broker in our network is properly licensed, so you can shop with confidence. Whether you are buying, refinancing, or looking to get home equity, FreeRateUpdate.com makes it fast and free. Recognized by Inc. Magazine as one of America's fastest-growing co
FreeRateUpdate.com (freerateupdate.com) has 756 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 61 reviews with 4 stars · Clear filters
Low rates & quick service!
By LAURIE O.
There response was quick. They actually listened to me and within a couple hours we were on our way with a good healthy plan for refinancing our home. Our rep Steve was great.
By Steven B.
This company is by far very professional and has great customer service with easy to navigate products. I gave a 4 star rating as we still have 30 days until close and then I could further evaluate their business acumen.
By Jasmine
With the way the times our service was satisfactory
By Robert
As per daye very positive and listens to loan need
By Maxine
The VA Appraiser was not knowledgeable on the building codes in my area, which caused serious delays in my refinances process. It costed me time and money to prove that I was with in the code, and she was incompetent.
By Robert
Jabari was good at interview for potential loan. (note: I don't give anyone a 5 as we all have areas for improvement)
By Brenda
Service was good. Didn't take long. Very few hoops to jump through
By Bill