Great customer service
Great customer service, for I am returning customer.
By Peri A.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
756 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FreeRateUpdate.com makes it fast and easy for consumers to compare mortgage and home equity options and get the best offers for their unique situation, without the hassle of shopping at multiple places one by one.Since 2008, FreeRateUpdate has made shopping for home purchase mortgages, refinances, and home equity fast and fully online. Licensed as a mortgage broker in most states NMLS #1154338. FRU has grown its network to over 700 local and nationwide lenders and brokers, big and small, covering almost any consumer's mortgage wants and needs.By connecting consumers and lenders directly, FreeRateUpdate helps more people get competitive offers, while the slow, traditional way of shopping for a mortgage becomes a thing of the past. Most recently, FreeRateUpdate has brought AI into its process, staying on the cutting edge of modernizing the mortgage shopping experience, including 100% digital options with network participants integrated from start to finish.Every lender and broker in our network is properly licensed, so you can shop with confidence. Whether you are buying, refinancing, or looking to get home equity, FreeRateUpdate.com makes it fast and free. Recognized by Inc. Magazine as one of America's fastest-growing co
FreeRateUpdate.com (freerateupdate.com) has 756 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 585 reviews with 5 stars · Clear filters
Great customer service, for I am returning customer.
By Peri A.
Ms. Rojas was extremely helpful, knowledgeable and informative during each step of the process! She made adjustments to our loan program to find us the best deal that worked within our needs! Excellent service and quite a painless experience!
By Fran
Great experience. So far no issues
By Amanda
My rep was extremely knowledgeable, timely, communicative, and patient.
By Gerry
A very professional, pressure free experience. Amir K is very good at what he does.
By Garry
Angel is great made the process easy and straight forward.
By Steven
My rep Joshua set clear expectations right up front. I’m happy to say that everything has worked out just like he said it would for the past 6+ months. This company’s greatest strengths are its flexibility and customer service. FreeRateUpdate is a consistent and reliable industry partner. Thanks guys!
By Casey H.
Sabrina who is working with me is very kind and helpful to find the best rate for my loan during this difficult time. I would recommend Sabrina
By Ang