My experience of freecycle is that you…
My experience of freecycle is that you arrange to have an item, then it is given to someone else
By howard W.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
243 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
A nonprofit and globally local re-gifting and re-use network, each group is moderated by a local volunteer who keeps things flowing along. It's like a cyber curbside, or a family-friendly and scam-free Craigslist for free stuff, keeping good stuff out of landfills to the tune of 32,000 items a day in over 5,000 local groups. Find your local group on Freecycle.org and let the re-use and de-cluttering begin!
Freecycle (freecycle.org) has 243 customer reviews on The Fair Hearing, with an average rating of 2.2 out of 5.
Showing 39 reviews with 2 stars · Clear filters
My experience of freecycle is that you arrange to have an item, then it is given to someone else
By howard W.
It's hard to recommend the site. I tried to post an item in good faith and it is just left hanging in moderation limbo, while other items are being posted by other members. It has been nearly 24 hours now and I understand that moderators are volunteers, but this makes no sense, with zero feedback given. I have a lot of decent items I'd love to share, but what's the point wasting time with such an inefficient service. Hopefully there will be AI moderation at some point and cut out the human.
By Johnny B.
Great idea but to many time wasters
By K T.
Hadn’t used freecycle for a while and I’ve only ever used it to give stuff away. Why have they changed the way it’s used? We used to reply direct to emails from people wanting our giveaways, which was easy and straightforward. Now you have to do it via the website and I’ve got so confused! You have to keep a note of what you’ve offered to whom and what you’ve said to whom or you end up promising things to more than one person. Very difficult to use now and I don’t think I’ll use it again.
By Metcalfe
Getting very frustrated with Freecycle. Have been on it for about 5 years now and only recently have had problems. Mainly with “awaiting approval “ Seems to take an age!
By Peter D.
I used to love freecycle but the new setup is awful, the first page is clogged with TAKEN, I'm moving onto gumtree freebies and Freegle
By Karen W.
I am a bit annoyed when items appear as ‘Taken’ when the ‘Offer’ listing has not even made it to the notification board! It’s generally really interesting and useful items as well. I believe the Mods are getting in first, and not giving the genuine Freecyclers a look in.
By David J.
Posting free stuff of good quality. 10+ people want item. 5 want it delivered! 5 mess about with yes then no. Some say yes but don't have transport having said yes to furniture. This time the scrounger cancelled last minute. This is the last time that I arrange a Sunday around the disorganised. I guess that's why they need free stuff. I'll stick to ebay. Its always best when people pay. It's more of an incentive.
By AL