Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
228 reviews
FreeConnectSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Find affordable, high-speed internet plans in your area and join the millions of users who’ve used FreeConnect's search tool to get matched with low-cost internet service from top-rated providers.We’re doing internet the right way around here. Other companies use your zip code to show you plans that you might be able to get, but we know you don’t have time for ‘maybes’. That’s why we use our address matching service to show you what affordable, high-speed internet plans are available at your address with near-perfect accuracy. Not only that, but it only takes ten minutes to sign up for service.
FreeConnect (freeconnect.us) has 228 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 216 reviews with 5 stars · Clear filters
Service and experience very professional and helpful
By Teresa Lynn T.
Response from FreeConnect· Apr 17, 2026
Teresa, professional and helpful every step of the way is exactly what FreeConnect aims for with every call. Thanks for taking the time to share your experience. We appreciate you! — The FreeConnect Team
Ronald Lizano was the best . He explained everything in great detail. Went over the plans I asked about got me all set up fast. Very exceptional service from this gentleman.
By misha H.
Response from FreeConnect· Apr 17, 2026
Misha, we are so glad Ronald took such great care of you! Explaining every detail, going over all your internet plan options, and getting you set up quickly is exactly the experience you deserve at FreeConnect. We will make sure he gets the recognition. Thank you! — The FreeConnect Team
Great service and customer service
By Tanisha A.
Response from FreeConnect· Apr 17, 2026
Tanisha, thank you! Great service is what FreeConnect is going for every single time. We really appreciate you taking a moment to share your experience. — The FreeConnect Team
Very convenient & great customer service. They worked with me & helped me get set up super quick & without a down payment.
By Angelique Outhuyse L.
Response from FreeConnect· Apr 17, 2026
Angelique, no money down and a super quick setup is the FreeConnect experience we aim for every time. We are so glad our team worked with you and made getting your internet service easy. Thanks for sharing! — The FreeConnect Team
So simple only 5 minutes.
By Kelvin F.
Response from FreeConnect· Apr 17, 2026
Kelvin, five minutes is the goal every time! At FreeConnect, we work hard to make finding and switching internet service quick and painless. So glad we delivered for you! — The FreeConnect Team
She went out of her way to help me
By William L.
Response from FreeConnect· Apr 17, 2026
William, going above and beyond for our customers is what FreeConnect expects from every rep, and we are so glad she delivered for you. Thanks for taking the time to share your experience with us! — The FreeConnect Team
They were super friendly and professional and allowed me to get out of my current carriers high rates and get a new fresh intro rate with a competitor. Thank you!
By Bud T.
Response from FreeConnect· Apr 20, 2026
Thank you, Bud! Getting you out of high rates and into a fresh intro rate is exactly what FreeConnect is here for. Friendly, professional, and a real win for your wallet. We're so glad it worked out! — The FreeConnect Team
I am proud to give my first review for this great company, Yes I am a real person and I can absolutely say, this company is truly fast. I was able to get signed up with spectrum for a flat 100 bucks a month I love it. My equipment is already on the way. I am so grateful for this company because now I can do school without worrying about my internet being cut off thank you 🥰
By Taria S.
Response from FreeConnect· Apr 20, 2026
Taria, thank you so much for this! Getting signed up with a flat rate and having your equipment sent quickly exactly the kind of fast, smooth experience we work hard to deliver. We love knowing you can do school without worrying about your internet. That's what affordable, reliable internet access should do for people. We hope you have been enjoying your service! — The FreeConnect Team
