Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
632 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Airbnb management services company in Dubai
Frank Porter (frankporter.com) has 632 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 521 reviews with 5 stars · Clear filters
Overall good experience. Apartment had all facilities working. Thanks
By Rakesh K.
Response from Frank Porter· Dec 26, 2024
Thank you for your generous feedback. Your input is essential in refining our service and enhancing our guests' experiences. We’re pleased to hear that you had a great stay. Hosting you was a pleasure, and we would be thrilled to have you back with us. Thanks for choosing Frank Porter!
Thank you for the experience in the apartment
By roouda A.
Response from Frank Porter· Jun 2, 2026
Thank you, Roouda! We're glad you had a good experience in the apartment. It was a pleasure hosting you, and we hope to welcome you back again soon!
Superbe appartement très confortable et bien équipé, terrasse donnant sur la Marina de Dubaï, très bien placé, avec Mall Marina, Pier 7 et restaurants à côté, métro à moins de 10 minutes à pied et des taxis toujours en poste juste devant la résidence (très appréciable selon où on veut se rendre) Séjour très agréable qui a plut à toute la famille
By Valérie S.
Response from Frank Porter· Jun 2, 2026
Thank you, Valérie! We're delighted to hear you and your family had such an enjoyable stay and appreciated the comfort of the apartment, its equipment, and the amazing Marina views. It’s great that you also enjoyed the convenient location near Marina Mall, Pier 7, restaurants, and the metro. We truly appreciate your kind words and would be happy to welcome you back again anytime!
I recently stayed at a Frank Poter Airbnb in Dubai Marina, and it was an absolutely wonderful experience. From the moment I arrived, everything exceeded my expectations. The apartment is beautifully designed, airy, immaculately clean, and offers a sense of freshness rarely felt. The location is unbeatable—right in the heart of Dubai Marina with easy access to marina walk, restaurants and shops. It’s also just a short walk to the metro, which was a huge bonus. Frank was an exceptional host—very responsive, friendly, and cared about making my stay comfortable. He provided detailed instructions for check-in. The thoughtful touches in the apartment, like complimentary coffee and toiletries, made me feel right at home. The building’s facilities, including the gym and pool, were well-maintained and added to the overall experience. I would highly recommend Frank’s place to anyone visiting Dubai and looking for a luxurious yet homely stay. I can’t wait to come back! Another thing Frank did for me was to allow me cancel the booking and made a refund (even when it was non refundable). This allowed me to rebook in the correct currency to avoid exchange charges). They are very kind. I would not forget to mention the guys that helped clean the place Hari and Sharad who were quite good.
By Ivie I.
Response from Frank Porter· Jun 2, 2026
Thank you, Ivie, for your wonderful and detailed review! We’re delighted to hear that you had such an exceptional long stay in Dubai Marina and enjoyed the apartment, location, and building facilities. It’s great to know you felt comfortable and at home, and we truly appreciate your kind words about our team’s responsiveness and hospitality. We’re glad we could assist with your booking request and help make your experience smoother. Your recommendation means a lot, and we would be absolutely happy to welcome you back again on your next visit to Dubai!
Perfect apartment, has all necessary things. Very cosy. Work of the agency on excellent level, solved all the the issues appeared during stay.
By Elizaveta K.
Response from Frank Porter· Jun 2, 2026
Thank you for your kind review. We’re delighted to hear you found the apartment cozy and well-equipped, and that everything you needed for a comfortable stay was provided. We’re also glad our team could support you promptly and resolve any issues that came up during your stay. We always aim to ensure a smooth and comfortable experience for our guests from check-in to check-out. We truly appreciate your feedback and look forward to hosting you again in the future.
My stay it was wonderful! The location is excellent and close to all essential facilities. The apartment is clean, spacious, and features a modern design. The neighborhood is quiet and perfect for families. Definitely an experience I would repeat!
By ABDULLAH A.
Response from Frank Porter· Jun 2, 2026
Thank you for your wonderful review. We’re delighted to hear you had such an enjoyable stay and appreciated the excellent location, spacious and modern apartment, and peaceful, family-friendly surroundings. It’s great to know everything met your expectations and made your experience comfortable. We truly appreciate your feedback and would be happy to welcome you again anytime in the future.
Worth the price , Quite , peaceful & friendly
By Eslam M.
Response from Frank Porter· Dec 20, 2024
We truly appreciate you taking the time to provide feedback. Your insights are crucial for us to continuously improve and ensure a top-notch experience for our guests. We’re so pleased to hear that you enjoyed your stay. Hosting you was a delight, and we look forward to the chance to host you again. Thanks for choosing Frank Porter!
La verdad que todo muy espectacular bien ubicado dentro del hotel jw Marriott justo conectas con un centro comercial buenas vistas nos encantó volveremos muy buena atención
By Edgar
Response from Frank Porter· Jun 2, 2026
Thank you for your kind review. We’re glad to hear you had such an excellent experience and enjoyed the great location, the views, and the easy access to the connected mall at JW Marriott. It’s also wonderful to know you appreciated the service from our team. We truly value your feedback and look forward to welcoming you back again soon.
