JustFramedArtReviews of framedart.com

i placed an order for an artwork but then i didn't hear from them at all. for weeks i checked online and order status was "processing" , i called twice and they told me the same. however after a month without contacting me they cancelled the order. apparently they sold something and charged my credit card without having the item and a way to get it!! and they are not even honest about the process. after weeks now i have to place my order somewhere else!

*SCAMMERS* This place is out to RIP YOU OFF! DO NOT ORDER! I placed an order and realized I had made a mistake in my measurements. I called IMMEDIATELY the next morning to request a cancellation. They refused to accept my cancellation advising me my order “had already been shipped.” They further informed me to refuse the order when it arrived and when they received it back they would process my return 2-3 days. ALL LIES. I refused the order as directed and it has been sitting in their local FedEx warehouse ever since because they are refusing to accept the return. This place has STOLEN OVER $400 from me.

I had ordered a painting that appeared different in person than online. In order to exchange I would have had to pay for the shipping back just to pay for the shipping for a new one to be sent. Disappointed with that option of solving the issue, so I went myself and had the framed switched out to match the color. Always loved the site and haven't had an issue until now.