Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,989 reviews
FragflexSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FragFlex is a leading U.S.-based online fragrance retailer specializing in authentic designer perfumes, luxury colognes, and niche fragrances at highly competitive prices. Built for fragrance enthusiasts who want both value and reliability, FragFlex sources genuine products from trusted distributors and global suppliers to ensure every item is 100% authentic.Our curated selection includes top designer brands, niche houses, trending releases, gift sets, testers, and hard-to-find fragrances — with new arrivals added regularly. Whether you’re searching for a signature everyday scent or a rare collector bottle, FragFlex makes premium fragrance accessible without traditional retail markups.We proudly serve customers across the United States with fast order processing, dependable shipping, and secure checkout. Shoppers trust FragFlex for competitive pricing, careful packaging, and responsive customer support from purchase to delivery.Our mission is simple: deliver authentic fragrances at exceptional value while providing a smooth, flexible shopping experience. Discover why thousands of fragrance lovers choose FragFlex as their go-to destination for discount perfumes and colognes online. Shop confidently and experience fragrance shopping, redefined.
Fragflex (fragflex.com) has 2,989 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 2,495 reviews with 5 stars · Clear filters
Their prices are unbeatable and the reason I started shopping here is because it was acquired by Fragrancebuy which is where I used to shop at a lot and it's basically Fragrancebuy now. They have great reward perks which keep me interested.
By Adraido
Response from Fragflex· Oct 20, 2025
Thank you for your wonderful feedback! We’re glad to hear you’re happy with our prices, rewards program, and overall experience. Best regards, FragFlex Team
Very responsive and fast shopping. I've never had an issue with them.
By Shon
Response from Fragflex· Oct 20, 2025
Thank you for your feedback! We’re glad to hear you’re happy with our responsiveness and fast service, and that your experience has been smooth. Best regards, FragFlex Team
smelled great and came on time
By nathan E.
Response from Fragflex· Oct 20, 2025
Thank you for your feedback! We’re glad to hear your fragrance arrived on time and that you’re enjoying it. Best regards, FragFlex Team
Delivered as promised, in good shape. Delivery time was average. I'll consider using them again when the need arises
By Michael I.
Response from Fragflex· Oct 20, 2025
Thank you for your feedback! We’re glad to hear your order arrived safely and as promised, and we appreciate your consideration for future purchases. Best regards, FragFlex Team
They delivered my package in a timely manner without any problem.
By Tyrone V.
Response from Fragflex· Oct 20, 2025
Thank you for your feedback! We’re glad to hear your package was delivered on time and without any issues. Best regards, FragFlex Team
Awesome service no hassle or deliquency
By Wayne B.
Response from Fragflex· Oct 20, 2025
Thank you for your feedback! We’re glad to hear you had an awesome experience with smooth and reliable service. Best regards, FragFlex Team
I am not a person that likes to review things but FragFlex deserves it. I used to order through Fragrancebuy.ca before, never had an issue. Now that they partner up with FragFlex to make it more convenient for everyone due to the non sense tariffs by our new regime. The few orders I placed arrived perfectly packaged, the only thing I would point out is that shipping is slow- my orders had arrived 2 weeks after I placed the order.
By alejandro
Response from Fragflex· Oct 20, 2025
Thank you for your feedback! We’re glad to hear your orders arrived safely and that you’ve had a positive experience with us. We also appreciate your input regarding shipping times and will continue to work on improving delivery speed. Best regards, FragFlex Team
Great company , everything arrived perfect, low prices and vast selection of latest Frags!! An-- A to Z brand list would be helpful Thanks Again!!
By sue W.
Response from Fragflex· Oct 20, 2025
Thank you for your feedback! We’re glad to hear you’re happy with our service, pricing, and selection, and we appreciate your suggestion regarding an A to Z brand list. Best regards, FragFlex Team
