FoxyskatesReviews of foxyskates.com

This is 2024 and Foxy Skates’ customer service is compare to the dark ages. January 31st Foxy received my order and money. February 10th found out skates was on back order until March 22nd. February 11th Foxy gave me the option to pick another style. March 4th still HAVE NOT received tracking info and I have contacted Foxy over 8 times including FaceBook messenger. No response. Do not do business with this company. It’s not worth the headache.

I placed an order over a month ago and never received it. The order still says shipping label created. Since I ordered two things, PayPal won't dispute it (not sure why), and my bank won't help either. They don't respond to emails, social media posts, or messages. They just stole my money.

I ordered a pair of skates on shop and have yet to receive them and it’s been almost a month. They were quick to take my money and will not answer any of my emails!! Avoid shopping here if you don’t want to lose your cash!!

Received the skates…they didn’t fit…requested a return and that’s when they went MIA! They received the skates, they were signed for, but NO RESPONSE!! NO REFUND! It’s been 45 days! You can’t call them- only email and they don’t respond!!! AVOID THEM AT ALL COSTS!!

Terrible customer service. They do not respond to emails or requests and make no attempt to make fix a situation until you try to cancel their payment through PayPal or other. My advice is STAY AWAY FROM FOXY SKATES! If you do buy from them make sure to use PayPal so you might have a chance of getting your money back or problem fixed. I purchased skates and do not have them and they will not respond

This is a horrible company that doesn't respond to emails, they don't have a phone number and they stole money, didn't ship out skates and have the nerve to say 2-5 day shipping... they never got back to me and i guess i just donated $114 dollars to a scam. DO NOT BUY SKATES FROM THEM, THEY WILL IGNORE YOU AND YOU'LL NEVER SEE YOUR SKATES. BEWARE BEWARE!! DON'T FALL FOR THE CUTE PICTURES. THEY ARE A SCAM!

Still haven't received my package, can't get anyone to respond . Tracking number they gave me doesn't work either. Glad I did shop pay installments. I will not being paying the last 3 payments!!!

I wish I could give no stars. This company is a scam! Avoid them at all costs! I wish I would have done more research on this company before buying. After placing my order and looked for reviews, so many people complained that the product either fell apart not even a month after receiving, or they didn't receive their package at all or very late. I emailed them to inquire about receiving no tracking information and they never replied back to me. This is their accurate way of communication, NO COMMUNICATION at all. After never replying back, I checked the tracking info after weeks and by that time I no longer wanted to package. Upon refusing the package, it has since been returned but I have yet to receive a refund. I used ShopPay to cover the cost when I am skeptical about a company (as I was this one), so I wouldn't pay it all in full in one shot and possibly find myself in a situation (like I now have). I am currently in a dispute with the company for the $20 I paid down even though I have reached out to both parties and provided information that the package is not with me and was refused. It's not worth it. Do your research and move accordingly. This was long but I needed to provide context.