Forwardme.comReviews of forwardme.com

Response from Forwardme.com· Mar 3, 2026

Dear Vicky, Thank you so much for the kind words! We're thrilled you're enjoying the platform! 😊 To answer your question: yes, you can shop from the Apple Store! However, for detailed information on how to get it processed smoothly, feel free to reach out to us at [email protected] and our team will be happy to guide you through it. Warm regards, The Forwardme Team

Response from Forwardme.com· Sep 24, 2025

Thank you so much, Gerry! 🌟 We’re thrilled to hear you’re enjoying the service. Your support and kind words mean a lot to us — and we’ll keep working hard to make every experience just as great. 😊📦

Response from Forwardme.com· Sep 24, 2025

Thank you so much for the kind words, Ella! 😊 We’re happy to hear you had a positive experience with our customer service team and that responses were quick. That’s exactly what we aim for! If there’s anything we can do to make your next experience a 5-star one, we’d love to hear your suggestions. 💬📦

Response from Forwardme.com· Jul 9, 2025

Thank you for your feedback, Gloria — we completely understand your frustration, and we’re truly sorry for the inconvenience you’ve experienced. We’d like to clarify that the high shipping cost you encountered was caused by a technical error related to a new Oversize/Overweight fee system we recently integrated into our platform. Although both our operations and tech teams carefully tested this system before launching, an unexpected glitch occurred in the live environment, which unfortunately affected a small number of shipments — including yours. As soon as we identified the issue, we immediately disabled this feature to prevent it from affecting further shipments. We also reviewed your case specifically and sent you an email explaining the situation before you placed your shipping order. However, it appears that the email was overlooked, and you proceeded with your shipment despite the error still affecting your order at that moment. If we had received a response to our message before your order was finalized, we could have resolved the issue for you before processing the shipment. We’d still be more than happy to assist and find a solution for you. Please feel free to contact our Customer Support team at your earliest convenience — we’re here to help. Once again, we apologize for this rare situation and hope we can assist you in resolving it as soon as possible. 🙏📦

Response from Forwardme.com· May 9, 2025

Thank you, Antoinette! We're so happy to hear that your package arrived on time and in excellent condition—that's exactly the experience we aim to deliver. Your feedback means a lot and helps us continue improving every step of the way. We hope to earn that fifth star next time and look forward to serving you again! — Forwardme Team 💙

Response from Forwardme.com· Apr 24, 2025

Thank you for your review, Kawthar! 🌟 We’re really glad to hear your delivery was timely — that’s something we work hard to make happen! If there’s anything we could do to earn that fifth star next time, we’d love to hear your thoughts. Your feedback helps us keep improving! 😊

Response from Forwardme.com· Mar 14, 2025

Dear Ismaiel, Thank you for your feedback. We appreciate you taking the time to share your experience regarding our processing times and delivery. Your feedback is valuable to us and will help us improve our services. We appreciate your understanding and hope to provide you with a more efficient experience in the future. Thank you for choosing Forwardme.com.

Response from Forwardme.com· Feb 28, 2025

Hi Simon, Thank you so much for your kind words and for taking the time to leave us a 4-star review! We're thrilled to hear that the adjustment we made to your shipping label ensured your package was delivered correctly. We understand how important it is for your shipments to arrive safely and accurately, and we're always happy to go the extra mile to make that happen. It's wonderful to know our efforts were appreciated. We truly value your feedback and hope to continue providing you with excellent service in the future. Warmly,