FortegraReviews of fortegra.com

I am posting this review to share my experience with Fortegra and the insurance claim process after my leather reclining sofa (Swansea Granite Power Reclining Sofa - GRANITE MNRM 41700-P-S GRANITE) was damaged.After discovering cuts on the leather and white spots across the console leather from spilled food and beverages, I filed Claim #2574031 with full documentation and photos. Throughout the process, I received inconsistent explanations regarding my claim One of my biggest concerns not clearly examine the damaged sofa with me. Despite this lack of technician inspection, my claim was later denied due to normal wear and tear damage which is really frustruatin.When I recently spoke with management, the claim history notes they read back to me did not match the information and photos of the cuts and stains I originally submitted.As a customer, it is extremely frustrating to provide clear evidence of damage, receive changing explanations, and ultimately face a denial.Based on my experience, I am deeply disappointed with how Fortegra and their insurance partners handled this claim.

I am posting this review to share my experience with CubeSmart and the insurance claim process associated with my storage unit. After discovering damage to my stored property, I filed Claim #030028 and provided documentation, photographs, and supporting information. Throughout the process, I was given inconsistent explanations regarding my claim. I was advised that the insurance coverage was connected to Ameritas, and later told that Ameritas no longer handled CubeSmart-related coverage and that Fortegra was involved in the claims process. One of my biggest concerns is that when I moved out of the storage unit, no CubeSmart employee or representative was present to inspect, document, or examine the alleged damage with me. Despite this, I was later informed that there was insufficient proof of damage from the storage facility. When I recently spoke with management and reviewed the history of the claim, the notes being read back to me did not match the information and documentation I recall submitting from the beginning. I have maintained records of emails, photographs, claim submissions, and communications throughout this process. As a customer, it is extremely frustrating to provide documentation, receive changing explanations, and then have a claim denied. My advice to anyone renting from CubeSmart: document everything, take extensive photos and videos before moving in and before moving out, keep copies of all emails and claim submissions, and do not assume that someone from the facility will inspect or document damage on your behalf. Based on my experience, I am very disappointed with how this claim was handled.

slibují jen při podpisu smlouvy ale pak mají samé výjímky. A nahlášení škody je problém. Není to bohužel jediná negativní zkušenost

0 Stars! Would not recommend! I bought a couch set at Rooms to Go and bought the extended warranty with Fortegra. One month into having my couch springs started to make noise, called the warranty and was denied because nothing was visibly wrong with it. One year has passed and the springs continue to make noise, called again got denied for the second time because it was “normal” for couches to make noise. Broken or damaged springs are covered in my warranty. They just don’t want to replace or even fix the problem. Very disappointing and frustrating.

I rented a car through CarJet in Greece and i bought their insurance. Unfortunately i made some scratches to the rental car. I sent them all the necessary documents and for about a month now i don't even have response !

Never use them they’re full of shit

Bought car breakdown cover, under "Fortegra", sold by 'Cover My' insurance, on a well-known price comparison website. 'Cover My' insurance then sub-contracted to 'Emergency Assist Ltd'. I had a policy with "Unlimited Call-outs" for break downs. Emergency Assist Ltd recovered my vehicle (costing several hundred pounds(!)) saying that they would reimburse me the cost later, after receipts were provided for the repair. I did all this, car professionally fixed at a professional Garage, but they failed to reimburse me, saying that, "this second recovery fault, is the same as your first recovery fault, so we won't repay what you have paid for recovery"(!!). The faults were two different faults. Absolute Cowboys are these companies!!! I had to go to the UK Ombudsman to challenge them(!). Stear well clear of them!! AVOID!!! AVOID: Fortegra Insurance Europe. AVOID: Cover My break down insurance AVOID: Emergency Assist Ltd. Spend a little more, and go with RAC, AA, or Green Flag. Stay safe!

I would give them zero stars if it were possible. We had our bed for 3 years and the bed frame broken. Luckily I wasn't hurt as I was the one on the bed when it happened. They denied the claim because it wasn't mechanical. That's SO ridiculous! What's the point of purchasing a warranty if it covers basically NOTHING?! Also they said to call the manufacturer while not leaving a number. I'm a naturally positive and happy person but this really pisses me off