hersReviews of forhers.com

I originally used Apostrophe which I loved, then when that disappeared (without ANY notice - my account, prescriptions, etc. just gone) I went to hers to get my skincare medication. First product I was prescribed I tried starting in April 2025. I recently messaged my provider to change my prescription since after 9 months I wasn't seeing much results. I asked for something different and the provider responded with a suggestion for a new product but also said "but I'm not sure if that will make that much of an impact." Okay. So I responded by asking if there were any other products that might work better. I was asked questions about my skin condition and I responded with my problem areas and mentioned that I was previously on another medication and it was the only thing that helped me. The provider responded by saying "that is what I was going to recommend" so I said maybe we could try that again! The provider responded with "that is not a medication we prescribe." So the entire exchange was pointless and a waste of time. I had previously gotten the same medication from Apostrophe, which hims/hers bought out, so I don't understand why they are unable to prescribe it, much less suggest it and then deny a prescription..what a joke!

Allergic reaction & they would not refund

This is my own experience and is not indicative of others who may have a different experience. Misleading billing practices. I was quoted cost for either 6 or 12 month plan per their website. I chose the 12 month plan because it saved me some money. 11 months later I logged in to cancel and saw I had been charged a few days earlier. I was billed the 'annual' cost 34 days before original date a year prior. I noticed my account stated I was now on a 48 week plan.... a full month before what should have been 12 month renewal which means I missed the chance to cancel and have been fighting for refund ever since. I noticed the next due invoice was also scheduled for 48 weeks. That's a nice profit scheme they have. I had received no notice in change of billing terms or plan. I Googled and saw complaints everywhere online. Both the FDA and FTC have issued warnings to the parent company concerning both their non-compliance for drug marketing and cancellation and billing practices. Many complaints with BBB as well. BTW, terms say you agree to NOT join any class action suit in the event the compounded non-FDA approved drugs cause an issue for you in the future. Despite me adhering to strict schedule and not changing eating habits (really) the medication didn't work for me at all. A year and not 1 lb lost or gained. However a switch to brand name at lower dose yielded immediate results.

Doctors do not respond to chat. Requested to stay at lower dosage as it was working and wanted to minimize side effects. No response from doctor. Customer service did not help. Very disappointing. Will be ordering medication elsewhere from now on.

A total bait and switch scam. The website advertised GLP1 medications but I was provided with an opioid addiction medication instead. They coupled it with some other pills that gave me anxiety and made my heart race. My primary doctor told me there have been no studies done to show the combination of drugs they provided me are effective for weight loss and now I'm out almost $400!

I would give it a BIG FAT ZERO if it allowed me to. This company dud a bait and switch on me. Apparently because of some medication I take I cannot take their oral supplements. Without my permission, actually after I explicitly told them I dud not want a topical treatment ( I have the screen shots) they charged my card and sent me a product. They have ignored my repeated requests to not send the product I have not ordered. I am disputing it on my credit card. They actually had the nerve to send me info on how I could dispose of the product. That was the only response I got. This is a dishonest company.

I paid for 6 months and have not received my second month supply due Jan 25. I am very disappointed and no one has responded.

I am at the same exact weight I have been all month, maybe this stuff for whatever reason is not working for me. I used Ozempic years ago and pretty much wasn’t hungry from the first week and lost 19 lbs the first month. I am just not sure yet if this is for me.