DO NOT BUY FROM THIS COMPANY
DO NOT BUY FROM THIS COMPANY. Horrible customer service. Will send CRACKED bottles of cologne with broken CAPS! We will never order from these trolls again. A waste of time and money.
By Vararie J.
Monday, November 9, 2026 · Customer reviews of US businesses
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481 reviews
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ForeverLux.com is a beauty company that provides you with a unique online retail experience by offering designer brands at discounted prices.Our headquarters is located in Hackensack, New Jersey where we offer fragrances, cosmetics, and beauty products.All of our items are 100% authentic and we guarantee satisfaction. Since ForeverLux was launched in 2014, we have maintained an A+ rating from the Better Business Bureau.
ForeverLux (foreverlux.com) has 481 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
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DO NOT BUY FROM THIS COMPANY. Horrible customer service. Will send CRACKED bottles of cologne with broken CAPS! We will never order from these trolls again. A waste of time and money.
By Vararie J.
I buy a lot of fragrances from different websites and I have to say that this one was a not a good company to purchase from. First of all their return policy is epensive. They charge a restocking fee of 20%. Second you cannot contact them via telephone only email , so if you have any issues with an order it is done with only email and a chat service online that you never get an agent to answer anyway. Third, they ship to you with free shipping, there ship without insurance so if your package gets lost, they will not make a claim because they dont insure their packges. Fourth if you make a mistake when ordering they claim that their system automatically fulfills the order so your purchase cannot be modified and then they charge you a restocking fee. In my opinion it is not a cosumer friendly site and their prices are ususally higher then other sites. All in all its a bad place to purchase. Stay away
By Joseph F.