forefrontdermatology.comReviews of forefrontdermatology.com

I highly recommend avoiding this place! My coworker and I went here because it was conveniently close to our office and the doctors were in-network with our insurance. We were assured that the appointments we scheduled would be fully covered by our insurance. I had a check-up for athlete's foot, and my coworker had one for hair loss. However, what they failed to mention is that none of the lab work was covered. I received a bill for $432, and I never even got the test results. My coworker's bill was $900 for the same situation. I've called the office multiple times and left several messages, but no one answers. The voicemail promises a call back within 24 hours, but we never received any response. Don't waste your hard-earned money here at the berwyn location

I'm not one to leave messages but this time I can't stand how angry I left there and so that it doesn't happen again to someone else. I have been working for this appointment since December 2024 because for my health insurance I needed a referral that only lasts 1 month, when I was finally able to get it, I proceed to make the appointment and the person who attended me did not realize that She gave me the appointment for a date that the referral was going to be expired. I arrive 15 min. early on the day of the appointment, the lady on the front tells me to start filling out some paperwork for a new patient and they know that it takes a while, and the secretary waits for me to finish and tells me that the REFERRAL is EXPIRED??? What office waits on the same day as a patient's appointment to tell them that their referral is expired. Well, she tells me to call my primary care physician so I can get another referral for today. Not believing that they have made an appointment with the expired referral, I call my doctor, and I manage to get him to fax another referral, and I sit in the lobby to wait, and I see that no one does anything in the office. I stand up to them to ask if the fax number I gave them was the correct one and the secretary tells me in that moment that the 15 minutes of grace have passed so that the doctor could see me today. I COULDN'T BELIEVE IT. I told her that how was it possible that this was NOT MY FAULT that the person who made the appointment did it knowing that the referral was going to be expired and the most that bothered me was that the secretary would see me sitting there and NOT TELL ME THAT THEY COULD NO LONGER SEE ME. I WILL NEVER GO TO THIS PLACE.

STAY AWAY FROM THIS PLACE. 1. You think you’re making an appointment with an actual doctor. You’re not. You’re seeing a nurse. 2. They don’t even know why you’re there, despite the reason given for booking the appointment. If you decide to have an actual procedure done, this is yet another appointment with another person. Leading to … 3. BILLING. They miscode the visit, leading to an exorbitant bill that the insurance won’t pay. Billing is beyond rude on the phone and doesn’t correct the problem - no matter how many times you call. GO ELSEWHERE.

During my recent visit to Forefront Dermatology in Chesterfield, MO, I was disappointed by the unexpectedly high cost of wart removal. Moreover, I felt excluded as a parent, and my 13-year-old daughter was uncomfortable with the doctor’s sole focus on her.

Run just run as fast as your little legs can take you!!! This place is awful! Had nail removed no meds no antibiotics no follow up either my wound is still bleeding it’s been almost a month called office to advise I am bleeding no one bothered following up after vm! Post review get someone to tell me email here I do and the lady asked me what I wanted them to do!!!! Worst place I’ve ever had the displeasure of visiting please run! Read reviews for yourself, I failed and visited beforehand and regret this wholeheartedly!!!

We go to Tennessee River Dermatology in Athens, Alabama. My husband was billed for 2 surgical procedures at 800.00 for 2 spots burned off with nitrogen by the nurse practitioner. I called billing they said the correct codes were billed and the office manager Leslie said they couldn't correct the claim since a 3rd party biller Forefront Dermatology does their billing. This is flat out fraud! I am on with UHG as we speak filing an appeal and requesting a utilization review. Forefront manager Lewis M. replied with a link to contact them directly. When I searched that link nothing comes up. We will definitely not be going back!

Took my money and left. The appointment lasted 10 minutes. Paid 178 dollars for a doctor who did not even care. Doctor clearly was not knowledgeable about my situation and didn’t refer me to someone who was knowledgeable. All I wanted was a discussion about PRP. He told me this, “the only thing he could do was get me finasteride.” I was not in there because the treatment I was already doing wasn’t working, it is. The problem is that I was exploring PRP options and he basically cut me off did not listen. Very irritating. And he was a jerk in my opinion. Find somewhere else. The doctor didn’t even know he didn’t have a clue. Jokes on me setting up an appointment at this office.

After a visit to a medical office months ago, I called customer service for an explanation of the continued and inflated billing this company sends. Apparently an office in Milwaukee handles the billing. The response was unsympathetic and shrill, and the invoicing, as so often in the medical industry, was difficult to read, incomplete and insufficient for payment until further documentation arrived. Mismanaged and not there to serve the customer . . . and we are forced to tolerate this because we need the medical service? Bottom line: Overpriced, under-serviced, money hungry. Another medical care grab for the patient pocketbook. Where is the "care" part of medicine when it is all about the money?