No customer service or communication.
No customer service! Waited 35+ minutes and finally gave up. They took the money for the order last week and still haven't shipped. If I can ever get my money back, never again.
By Craig S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
32 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FootJoy introduces a wide array of golf shoes, apparel, gloves & gear much more for men, women, & children. Shop today & improve your golfing experience!
FootJoy (footjoy.com) has 32 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
Showing 27 reviews with 1 star · Clear filters
No customer service! Waited 35+ minutes and finally gave up. They took the money for the order last week and still haven't shipped. If I can ever get my money back, never again.
By Craig S.
Terrible customer service. Keep you holding for >30 minutes and never respond to email. They just lost a customer
By Mark D.
Horrible support. No one ever replies to requests. Can't return a pair of pants because the shipment still shows as shipped and not delivered despite having these for two weeks now. Will never order from again.
By ConsumerAdvocate