Flybeyond AirasiaReviews of flybeyond.airasia.com

I have been cheated by them after they made a mistake on making the booking where they typed my family name twice... It was a flight from France to Australia. They couldn't change it and I couldn't take the flight, they haven't been able to resolve the issue after days hours on their bad online service. Having at the end to cancel the flight they haven't reimbursed me a dime for the flight which costed me 2 000 Euros. Nobody to speak to on the phone to resolve this. No response to my emails. NOt even a partial reimbursement. Sooo unprofessional and a real cheat... Don't ever book flights through this website.

Absolute trash company!!! DO NOT USE!

3rd class company for ripping off. Booked thai airline bangkok to phuket return flights. Missed flight to phuket return flight automatic cancelled app showing flight available try to online check flight cancelled. Bought new flight . Give lolipop for refund 2 months today email received for non refundable flight. Scammers Please avoid themmmmmmm

I booked through the AirAsia website which somehow redirected to flybeyond.airasia.com. This is apparently run by kiwi.com, AirAsia have told me to deal with kiwi.com but my air Asia details don't appear on the kiwi site or on the AirAsia.com site but they do appear on the flybeyond.airasia.com site, if I try the support pages it redirects to kiwi.com and says I have no bookings so can't get support, the whole thing's an absolute joke. If I could cancel I would.

To anyone needing a refund, just know I managed to get a refund. Here is how: Request the refund writing to airasiasupport*at*airasia.com and claims*at*kiwi.com Note, replace *at* with the @ I was not able to get the refund at the beginning, so I write to the Civil Aviation Board of the Philippines, since I was traveling within the Philippines. Do the same, write to the CAB and keep them in copy with all the e-mails you exchange with airasia. They will eventually have to refund, it is your right. Note, the refund will be given in kiwi credits.

Refund issue like everyone, they seem to employ inadequate staff, you ask a question that they cannot answer, they disconnect the chat. This is the worst company to deal with. Thank god I purchased through my credit card, chargeback in process.

Booked a return flight with Lion Air through AirAsia which was confirmed. About a month later I was told that both flights were canceled. I therefore requested a refund and I booked elsewhere. Six months later I was still waiting for my refund and despite many emails reassuring me that the refund was coming it never came. Now they are not responding to any of my requests at all. Can’t believe that AirAsia would be a part of this scam!

I bought a Malaysian airlines flight ticket kuala Lumpur to kuching on airasia website and in the confirmation mail there was written checked baggage included. Otherwise just before deparing at the Malaysian airline desk the assistant show us that in our reservation there is 0 checked baggage. So I have to book again another checked baggager. I ask the refund to the airasia support but they respond it is my fault... even if I have their document written by them!! They just close the case... Terrible customer support. Probably just a scam, absolutely to avoide.