Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
310 reviews
FLORE INCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Reopened under new ownership in March 2026, Flore (fka Floré by Sun Genomics) has the only custom probiotics with the secret ingredient. That secret ingredient is your gut microbiota. We create custom probiotics tailored and formulated to your unique DigestiveDNA to support your digestion, energy, and reduce bloating.
FLORE INC (flore.com) has 310 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 264 reviews with 5 stars · Clear filters
I just had my phone consultation with Shirin and I am very impressed. She was very knowledgeable and easy to talk to.
By Jen
Response from FLORE INC· Nov 18, 2021
Thanks, Jen! We're so happy that you had a fantastic phone consultation with our Floré Care Scientist and look forwarding to providing an even better experience along your gut health journey. - Sun Genomics Customer Experience Team
Shirin was amazing and very knowledgeable in answering my questions. She went above and beyond and made me feel very comfortable!
By Eva A.
Response from FLORE INC· Nov 18, 2021
Thank you for the glowing review, Eva! We're thrilled that you had a great call with our Floré Care Scientist and look forward to continuing to provide an excellent experience throughout your gut health journey. - Sun Genomics Customer Experience Team
The review of my microbiome report went fine, thanks to discussions with Shirin, covering a broad range of microbiome-related topics including the kind of foodstuff to consume and those to avoid to help my situation. Shirin provided satisfactory answers to my questions. Thanks.
By Armenag D.
Response from FLORE INC· Oct 26, 2021
Thank you so much for the beautiful 5 star review, Armenag! We're so thrilled that your microbiome report review with our Floré Care Scientist helped to satisfy your questions. Looking forward to providing you with even better service in the future. - The Sun Genomics Customer Experience Team
I started with a score of 20 and now that I’ve been taking the probiotics for a few months my score is up to 64. My symptoms have yet to improve but the scientists are working with me and adjusting the formulation to tackle the bacteria that are still giving me trouble.
By Bill
Response from FLORE INC· Oct 26, 2021
Thank you so much for the review, Bill! Our team is definitely dedicated to getting you a formulation that works to help you feel better and help your overall gut health improve. Looking forward to an even better experience in the future. - The Sun Genomics Customer Experience Team
I had a little trouble with the stool collection, but managed somehow to do it. The analysis is helpful but taking the customized probiotic has been really great. In 3 weeks I began to see improvement in the diarrhea I have had since a surgery 19 months ago. I look forward to continuing improvement in my bowels, as well as the rest of my health!
By Catherine W.
Response from FLORE INC· Oct 26, 2021
Thank you so much for the lovely review, Catherine! We're so happy to have helped you feel better after your surgery and are looking forward to providing you with even better service in the future. - The Sun Genomics Customer Experience Team
Our 3 year old son with autism has been benefitting greatly from the Floré Tots product for a year. Less cramps, better mood and much lower night crying episodes. Shirin the scientist on the phone addressed my concerns regarding diet and formulation with a deep understanding. This service is an amazing way to help our son with digestion and proper development. Highly recommended!
By James
Response from FLORE INC· Oct 26, 2021
Thank you so much for the beautiful review, James! It's so wonderful to hear how your son has benefited from the probiotics and how helpful the calls with our Floré Care Scientist have been. We're looking forward to continuing to provide the best service to you and your family. - The Sun Genomics Customer Experience Team
This treatment is going to become mainstream in our lifetimes. Grateful for a reputable company like Sun Genomics. There is hope for kids like my daughter. Thanks SG!
By Darin C.
Response from FLORE INC· Oct 26, 2021
Thank you so much for the 5 star review, Darin! We're so thrilled that you had such a great experience. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you and your family achieve ultimate gut health. - Sun Genomics Customer Experience Team
Having experienced the cure 40 yrs. ago of a family member from what I believe to have been Autism Spectrum Disorder I've paid rapt attention to nutrition and gut flora ever since. So I was quite excited to be able to participate in the Flore program in an effort to deal with my own gut and food intolerance problems. My experience with the program so far has been strongly positive. I really think these folks are onto something!!
By Carol H.
Response from FLORE INC· Sep 24, 2021
Thank you so much for the glowing 5-star review, Carol! We love having you as part of the Sun Genomics customer family and are excited to see how we can further help you in your journey towards ultimate gut health. - The Sun Genomics Customer Experience Team
