Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
310 reviews
FLORE INCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Reopened under new ownership in March 2026, Flore (fka Floré by Sun Genomics) has the only custom probiotics with the secret ingredient. That secret ingredient is your gut microbiota. We create custom probiotics tailored and formulated to your unique DigestiveDNA to support your digestion, energy, and reduce bloating.
FLORE INC (flore.com) has 310 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 264 reviews with 5 stars · Clear filters
Very good experience!
By thomas P.
Response from FLORE INC· Sep 19, 2022
Thank you so much for the 5 star review, Thomas! We're looking forward to continuing your journey with you towards ultimate gut health and greatly value our international customers. - Sun Genomics Customer Experience Team
Very helpful conversation! Helped with understanding the report and fine-tuning the formulation to suit my daughters needs. Thank you!
By NancyG
Response from FLORE INC· Sep 19, 2022
Thank you so much for the 5 star review, Nancy! We're so glad that you had a great conversation with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you and your family achieve ultimate gut health. - Sun Genomics Customer Experience Team
Really great product and great people. This sounds like an ad, but I just got off the phone with a specialist Shirin. She answered my questions and even ones I didn’t know to ask. I’ve been taking the formulated probiotics for almost two weeks and a lot of my problems feel improved. I loved the explanation of how my formula was created for me and it hit all points. I’m looking forward to my healing and freedom from long-time diet restrictions.
By Mary H.
Response from FLORE INC· Aug 29, 2022
Thank you so much for the 5 star review, Mary! We're so thrilled that you had such a great experience with our Floré Care Scientist. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health. - Sun Genomics Customer Experience Team
They explained the testing results very well and the guidance for improvement was clarified.
By Lou
Response from FLORE INC· Aug 29, 2022
Thank you so much for the 5 star review, Lou! We strive to provide our customers with clear and in depth results and we're looking forward to continuing to provide you with the best customer service possible. - Sun Genomics Customer Experience Team
I love the personal attention that he gives my autistic child.
By Heather P.
Response from FLORE INC· Aug 29, 2022
Thank you so much for the 5 star review, Heather! We're so thrilled that you had such a great experience. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you and your son achieve ultimate gut health. - Sun Genomics Customer Experience Team
Scientific Liaison Shirin demonstrated outstanding knowledge and solutions. --Johnny Adams
By Johnny A.
Response from FLORE INC· Jul 26, 2022
Thank you so much for the 5 star review, Johnny! We're so glad that you had such positive interactions with our Floré Care Scientist. We're looking forward to continuing your journey with you towards ultimate gut health. - Sun Genomics Customer Experience Team
Shirin is so informative and knowledgeable. She was easy to talk to and so willing to answer my many questions. My daughter is taking the probiotics and the information they are providing is so beneficial. We are so happy with the product and the personal care.
By Elizabeth M.
Response from FLORE INC· Jul 26, 2022
Thank you so much for the 5 star review, Elizabeth! We're so thrilled that you had such a great call with our Floré Care Scientist and we're looking forward to continuing to help you and your daughter in your journeys towards ultimate gut health. - Sun Genomics Customer Experience Team
probiotics are so specific as to the issues that each strain is capable of addressing, and i didn't want to waste my money on just any old one from the drug store. he can't really tell me how his body feels yet, but his poop can! i feel good about choosing a product tailored to my child's exact needs to set him up for good gut health for the rest of his life. maybe it's just that summer has arrived, but i already see a boost in his immune system. the daycare sniffles that plagued us for months have completely disappeared!
By Customer
Response from FLORE INC· Jul 26, 2022
Thank you so much for the 5 star review! This is really a special testimonial about your son's benefit from being on the product and we're so proud to be a part of his health journey. - Sun Genomics Customer Experience Team
