Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
97 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As a company we know your home is an expression of your taste and style. Let us inspire and guide you with our expertise in finding the perfect products to fit your personality and lifestyle. From selection to installation and every step in between, we know our interiors.
Floor to Ceiling Carpet One Floor & Home (floortoceilingcarpetone.com) has 97 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 88 reviews with 5 stars · Clear filters
Great products sold by a very experienced sales consultant and installed by the best installers we have ever come into contact with. A great combination!
By Jrohrig
Response from Floor to Ceiling Carpet One Floor & Home· Jul 18, 2017
Thanks for leaving such a nice review! Let us know if you ever need anything else!
Wes was great to work with!
By Cheyenna L.
Response from Floor to Ceiling Carpet One Floor & Home· Jul 12, 2017
Hi, Cheyenna! We'll pass the compliment along to Wes. Thanks for the kind words!
They arrived when they said they were scheduled. Installers were very professional. Called me with questions to verify versus just installing. Cleaned up very well after they were complete. Office staff was enjoyable to work with and helpful with their product knowledge and experience.
By Jesse M.
Response from Floor to Ceiling Carpet One Floor & Home· Jun 30, 2017
Hi, Jesse. Thank you for the kind words. We're glad that you had a great experience with our staff!
We had a great experience with Floor to Ceiling. Karen was very helpful and the carpet installers were absolutely wonderful, they were so professional and did a great job. My only concern was the time that we had to wait after our carpet was ordered and the time that it was installed, but I realize that you do a lot of business and this is probably a very busy time of year.
By Rochelle S.
Response from Floor to Ceiling Carpet One Floor & Home· Jun 13, 2017
Thanks for taking the time to leave a review, Rochelle. We hope that you enjoy your new carpet for years to come! We'll pass your kind words off to Karen and our installers.
I received excellent service from Joann Ford/Sevald. She provided me with top-notch recommendations, design tips, and a variety of samples that made picking out the materials for my home easy and fun! I really appreciate all of her help.
By Tatum O.
Response from Floor to Ceiling Carpet One Floor & Home· Jun 4, 2017
Thank you for sharing those kind words, Tatum. We're overjoyed that you had a wonderful experience with us. Please don't hesitate to let us know if you need anything else!
Mark at Floor to Ceiling was very helpful with our tile and carpet selections and he then lined up a top notch installation crew. The end result is a beautiful finishing touch to our remodeling projects. Thank you!
By Mike & Kim S.
Response from Floor to Ceiling Carpet One Floor & Home· May 26, 2017
Thank you for the kind words, Mike & Kim. We're so happy that you enjoyed working with Mark and our team. If you need anything else please don't hesitate to let us know!
Mark Jenson was a pleasure to work with! Great customer experience.
By Rick & Sheila O.
Response from Floor to Ceiling Carpet One Floor & Home· May 18, 2017
Thank you for the kind words and review, Rick & Sheila. Please don't hesitate to let us know if you need anything else!
We enjoyed working with Mark, Krystal, & Preston on our remodeling projects. The carpet and flooring looks great & the carpet we chose is very soft. The kitchen is amazing. We love the white cabinets, the counter-tops look great, and the backsplash is beautiful. Mark & Krystal answered all of our questions and did a wonderful job guiding us through this process. Thanks for everything! --Brooke & Bryan
By Bryan & Brooke O.
Response from Floor to Ceiling Carpet One Floor & Home· Apr 5, 2017
Hey Brooke and Bryan, thank you so much for the positive review. We're so glad you've had such an amazing experience with Mark, Krystal and Preston! We aim for top notch customer service and a happy customer. We look forward to staying in touch and working with you again on future remodeling projects!
