Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
225 reviews
First Fly TravelSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FirstFlyTravel is a trending tour and travel company with offices in USA, Canada and India. We have travel affiliates from all around the world and so packages deal that cover most of the destinations all around the world including India, usa, Europe, Canada, UkOur team of travel insiders is obsessed with finding the best things to do everywhere: we travel. From Paris to Phuket to Perth, from traditional tours to once-in-a-lifetime experiences, we have something for every kind oftraveller
First Fly Travel (firstflytravel.com) has 225 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 203 reviews with 5 stars · Clear filters
Customer service did an incredible job of listening to my concerns about an upcoming trip and working with me toward a positive outcome. I felt like a valued customer.
By Joan M.
Response from First Fly Travel· Apr 20, 2026
We really value your input! It’s always our goal to make sure your travels are stress-free and memorable. Thanks for letting us be part of your journey. — Shon Carter
Their service, which I got today being in a stressful situation handling that phone call by ‘’Rachel ‘’when she answer was extremely wonderful top of the line service I’ve never experienced such a kindness and taking care of the customer like she did today Rachel service was top-of-the-line from the beginning conversation and walking me through the end of conversation and everything ended up beautifully I am so grateful for her help today regards, Emma
By Emma U.
Response from First Fly Travel· Apr 20, 2026
We really value your input! It’s always our goal to make sure your travels are stress-free and memorable. Thanks for letting us be part of your journey. — Shon Carter
Quiero agradecer al sr. Luis Garcia por su atención dedicada y paciente con mi cambio de voleto y su eficiencia al buscarme varias opciones, Su colaboración ha sido excelente. Lo recomiendo a todos por su experiencia.
By Kirenia de las Mercedes R.
Response from First Fly Travel· Jan 6, 2026
We truly appreciate your feedback! Our commitment is always to deliver outstanding service and ensure a smooth travel experience. – Shon Carter
I would like to thank you for your extraordinary services and special thanks to Sam for understanding our situation & helped us to make this travel possible. we lost all our hopes that entire trip is going to be compromised but you made it possible. lots of love and will contact you for our forthcoming vacations.
By Connie S B.
Response from First Fly Travel· Dec 18, 2025
We truly appreciate your feedback! Our commitment is always to deliver outstanding service and ensure a smooth travel experience. – Shon Carter
Good customer service
By Rakesh S.
Response from First Fly Travel· Dec 18, 2025
We truly appreciate your feedback! Our commitment is always to deliver outstanding service and ensure a smooth travel experience. – Shon Carter
Rachel helped me with great professionalism, humor , & lots of patience. She treated me with kindness cuz I was totally confused. I really needed all the help she gave me. I will use this service if needed. Thank you Rachel so much.
By Karen S.
Response from First Fly Travel· Nov 27, 2025
We truly appreciate your feedback! Our commitment is always to deliver outstanding service and ensure a smooth travel experience. – Shon Carter
Edwin was amazing at helping me change my ticket. He was knowledgeable and so friendly!
By Dawn F.
Response from First Fly Travel· Nov 27, 2025
We truly appreciate your feedback! Our commitment is always to deliver outstanding service and ensure a smooth travel experience. – Shon Carter
Hi he had alex as our representative and he did a fantastic job.We appreciate him.His ext is 10176 thank you j martin
By Jolynne M.
Response from First Fly Travel· Nov 27, 2025
We truly appreciate your feedback! Our commitment is always to deliver outstanding service and ensure a smooth travel experience. – Shon Carter
