I haven’t received my order
I haven’t received my order
By Renee
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
623 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Fine Wine House offers fine, rare and collectible wine, beer, sake, wine gifts and champagne from around the world.
Finewinehouse (finewinehouse.com) has 623 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 82 reviews with 1 star · Clear filters
I haven’t received my order
By Renee
I placed order on 1/12 and still has not even shipped,,,,
By carolyn E.
You f****** suck
By Beverly G.
Kept sending notices that would be here on 12/30. UPS never stopped or left notice although they claimed were here. Security cameras showed them across street, never got out of truck. Wouldn't deliver until 1/2/20. Their fault and would not make it right. Rating of 0 for delivery.
By Kathy S.
We order a bottle of redrum on the 1st of January 2020. We still have not received the bottle or a response to our many attempts to contact the winery... this was a birthday gift. Very disappointing
By Lisa G.
I have not received the beer I ordered
By GK
I paid $20 for overnight shipping and did not receive product for 3 days.
By Brandy
Why one star? Cause they fulfilled the first order as a guest, I accidentally got the delivery that was more than the bottle of whiskey. So I sign up cause I like that whiskey, which now is not inventory there anymore. So what's the point of the place if the inventory changes that quickly. Or even says out of stock. No trace of it.!!
By Jared M.