Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
710 reviews
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Since 1975, the Hirsch family has been providing high end and custom linens to their clientele around the world. With their flagship store in Manhattan's Upper East Side and a thriving online business, they carry the highest quality linens and a fine assortment of luxury home goods. Providing personalized, prompt attention as well as in-depth knowledge and expertise, clients return to Fine Linens time and again for the exceptional quality, insight and special custom designs that only they can offer.
Fine Linens (finelinens.com) has 710 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 645 reviews with 5 stars · Clear filters
I bought lovely Sferra sheets, a Matouk cashmere throw (great size) and Yves Delormes towels (great color, feel, size) and was pleased with how fast everything came. They only carry the top of the line. HIghly recommend.
By Ellen S.
I ordered bath mats and towels from Fine Linens. The bath mats arrived quickly, but had not gotten a tracking number on the towels. I emailed Fine Linens, and had an answer immediately. They were being shipping the next day. Everything arrived in perfect condition.
By Mingo
I love my Matouk coverlet, It is beautiful! Excellent service from Fine Linens. Thank you.
By Beatriz Garza R.
Simply did what they said they would do and my towels arrived very quickly and I didn't even have to follow up...very much appreciated. With their range and quality of products offered coupled with great service I will definitely return....
By Linda M.
Arrived timely and very happy with the product!
By Katherine B.
My whole experience with Fine Linens was so positive. They were very accommodating with me working online..I am not very good with the computer and they made it so easy to get my order straight. I would definitely order from them again!
By Pamela
I wanted a nice linen tablecloth for our family Christmas dinner. While I have several antique tablecloths, none were large enough for my new table. Fine Linens had a good selection of linens and in a variety of sizes. I found exactly what I wanted in no time at all. Ordering was easy and I had my tablecloth quickly. It looks beautiful!
By Karen B.
First company to notify me of their discounts and actually following thru to be sure I took advantage of it. .From the Web page to the shipping all was easy and top quality. David thanks for your follow thru saved me 20%
By Ernesto P.
