Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
710 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1975, the Hirsch family has been providing high end and custom linens to their clientele around the world. With their flagship store in Manhattan's Upper East Side and a thriving online business, they carry the highest quality linens and a fine assortment of luxury home goods. Providing personalized, prompt attention as well as in-depth knowledge and expertise, clients return to Fine Linens time and again for the exceptional quality, insight and special custom designs that only they can offer.
Fine Linens (finelinens.com) has 710 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 645 reviews with 5 stars · Clear filters
I live in Chicago and have ordered rugs, towel, robes, etc. from Fine Linens for several years. David is always very responsive, helpful and honest. Though they carry very expensive brands, they do have the best prices on these brands. [just wish you would have a sale on ALL brands occasionally :)]
By Customer
I went on-line to purchase turquoise towels for a fun bathroom in my new home. The on-line purchase was great and they were delivered quickly. They are beautiful and I would recommend buying anything they have.
By Nancy S.
I placed my order with an excellent customer service representative and received my order promptly. I would order from Fine Linens again.
By Betty B.
ordering my sheets from fine linens.com gave me the best price, choices, and free shipping too The packaging was on time and well packed overall excellent
By Marion
I purchased a sheet at full price. A few days later the brand was advertised at 20% off. Fine linens refunded the difference. Will definitely shop the site again!
By Customer
The towels I ordered are sooo soft and absorbent. Also they arrived in 48 hours which was greatly appreciated! Will order next towels from this company for sure!
By Anne B.
Good selection and fast service. I will use again!
By Earle
I am always impressed with the high quality of service and product from Fine Linens. I can't imagine doing business anywhere else.
By Deborah K.
