Good products, great service
This site had what I needed and got it to me quickly.
By Sue Ann S.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
710 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1975, the Hirsch family has been providing high end and custom linens to their clientele around the world. With their flagship store in Manhattan's Upper East Side and a thriving online business, they carry the highest quality linens and a fine assortment of luxury home goods. Providing personalized, prompt attention as well as in-depth knowledge and expertise, clients return to Fine Linens time and again for the exceptional quality, insight and special custom designs that only they can offer.
Fine Linens (finelinens.com) has 710 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 645 reviews with 5 stars · Clear filters
This site had what I needed and got it to me quickly.
By Sue Ann S.
Excellent service and products.
By happy with my S.
Excellent quality, excellent values, excellent service!
By Thayer A.
Fine Linens has wonderful customer service. They answered all my questions and even though I told them there was no rush getting my order out, they had it delivered in 2 days. I will shop with them again.
By Ellen S.
Excellent service in every way.
By Virginia L.
I have ordered from Fine Linens several times. There merchandise is beautiful and always arrives as ordered and promptly
By AHirsch
Great selection of colors on the Abyss towels. Easy service and shipping was on time! Thank you!
By Karen B.
I love the Matouk towels I received from Fine Linens, and their deliveries are speedy. Two small complaints - the lovely soft pink towels I got last year slowly lost most of their color. And two: they use unnecessary plastic strapping on the packaging. This could easily be eliminated, and we would have less plastic trash on our precious Earth.
By Rebecca