Great customer service
Great customer service
By Vanessa T.
Response from Sunrise· Jan 2, 2024
Thanks so much, Vanessa! We're so happy to support you.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
343 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sunrise is a metabolic health company that is on a mission to make access to the most effective, cutting-edge weight loss medications available to all.The Sunrise doctor-led & individualized weight loss program helps people seamlessly get access to clinically-tested weight-loss medication that has been proven to help people lose 15%+ of their body weight on average.
Sunrise (findsunrise.com) has 343 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 254 reviews with 5 stars · Clear filters
Great customer service
By Vanessa T.
Response from Sunrise· Jan 2, 2024
Thanks so much, Vanessa! We're so happy to support you.
I realy had an amazing costumer experience thrue the hole time in this program, easily contact with people how realy solve any issue!
By Consumer
Response from Sunrise· Dec 13, 2023
Hi there - thanks so much for this great feedback. We love hearing about our patients' experiences. Please let us know anytime if there's anything you need.
Alicia is so amazing. Her customer service skills are the best I've experienced in a while. She is definitely an asset to sunrise.
By Michelle G.
Response from Sunrise· Dec 12, 2023
Hi Michelle - thanks so much for your kind words and great feedback for Alicia! I've let her and the rest of the team know what a great experience you've had. Please let us know if there's anything else we can do to support you.
Rene has been helping me choose the right option for me and she has been awesome! Even when I was waiting on my insurance, she was giving me daily updates just so I know what’s going on. Thank you so much Rene!
By Anita M.
Response from Sunrise· Dec 12, 2023
Hi Anita - this is so wonderful to read. I've made sure to pass this info along to Rene and the rest of the team. We're so glad that we can support you along this journey.
The staff was quick to contact me as well as fix my problem with such ease!
By Kaytlynn D.
Response from Sunrise· Dec 12, 2023
Hi Kaytlynn - We're so happy to help, and so glad you had a great experience with us. Please let us know if you have any questions!
You guys are wonderful keep up the good work
By evelyn G.
Response from Sunrise· Dec 12, 2023
Hi Evelyn - so happy to read this. If you need support at any time, please feel free to reach out to us.
Wonderful people. Always very helpful & responds quickly. Nothing but positive energy & attentiveness to my questions. I highly recommend sunrise! Very pleased
By Nikki
Response from Sunrise· Dec 12, 2023
Hi Nikki - thanks so much for the wonderful feedback. We're here to support you however you need throughout your health journey.
very courteous
By Cheri G.
Response from Sunrise· Nov 26, 2023
Hi Cheri - this is wonderful to read. It means the world to our team when patients have a great experience. If there's ever anything we can assist with, please feel free to reach out to our support team anytime. Lindsay The Sunrise Team