Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
343 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sunrise is a metabolic health company that is on a mission to make access to the most effective, cutting-edge weight loss medications available to all.The Sunrise doctor-led & individualized weight loss program helps people seamlessly get access to clinically-tested weight-loss medication that has been proven to help people lose 15%+ of their body weight on average.
Sunrise (findsunrise.com) has 343 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 254 reviews with 5 stars · Clear filters
Sunrise has been great! The doctor answers messages in a timely manner and the shipping of the medication only takes a few days!!! 10/10 would recommend!!
By Patty
Response from Sunrise· Jan 14, 2024
Hi Patty - I'm so happy to read your review. I'm so glad you've had such a great experience, and we're here to make sure it continues to be a smooth one.
Very responsive and helpful!
By Jennifer S.
Response from Sunrise· Jan 14, 2024
Hi Jennifer - this is wonderful to hear! Our team is happy to provide any support you may need.
Excellent response time from customer service team (Alejandro), also very helpful and informative. My doctor has been amazing too; patient, knowledgeable, and very responsive to my questions.
By Brandi S.
Response from Sunrise· Jan 14, 2024
Hi Brandi - thanks so much for this positive feedback. I'll be sure to share this with the team so Alejandro and your provider can hear about it! We're so happy and honored to support you.
It’s a great company and communication and I’m glad to work with them
By Laqujashia J.
Response from Sunrise· Jan 14, 2024
Hi Laqujashia - thanks so much for taking the time to share your experience. We're so happy to help and be a part of your health journey. Feel free to reach out to support if you have any questions or concerns.
Finally finding a doctor and staff willing to listen to my concerns and what my goals were.
By Heather M.
Response from Sunrise· Jan 2, 2024
Hi Heather, thank you for this wonderful review. Our team is so happy to support you along your health journey.
They came through for me and got the prescription approved for me. I was starting to lose hope but it had a great turn around. Really appreciate them.
By Saray L.
Response from Sunrise· Jan 2, 2024
This is so wonderful to read, and I'm so happy to hear that we could help you along your journey. We're here to support you every step of the way.
So far the experience has been smooth and very quick!! I have worked with other providers and this was the only one that worked quickly to get me what I needed
By Autumn
Response from Sunrise· Jan 2, 2024
Hi Autumn - I'm glad to hear that everything has gone great for you so far. Please feel free to contact our support team at [email protected] anytime should you need any assistance!
I appreciate being kept informed and updated as work on my prescription needs are worked on.
By colleen W.
Response from Sunrise· Jan 2, 2024
Thanks for your review, Colleen! A great patient experience is our number one priority.
