Excellent customer service and prompt…
Excellent customer service and prompt response time to resolve questions or issues.
By vicki C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
343 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sunrise is a metabolic health company that is on a mission to make access to the most effective, cutting-edge weight loss medications available to all.The Sunrise doctor-led & individualized weight loss program helps people seamlessly get access to clinically-tested weight-loss medication that has been proven to help people lose 15%+ of their body weight on average.
Sunrise (findsunrise.com) has 343 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 254 reviews with 5 stars · Clear filters
Excellent customer service and prompt response time to resolve questions or issues.
By vicki C.
They have been great and worked with insurance to get my medication covered. They made it simple and stress free, especially with the shortages pharmacies are having meeting the demand for the medication, they have different options for you to be able to get your medication and get back to you in a timely manner if you are having trouble getting your medication due to it being back ordered .
By angelica S.
Great company! Great experience
By ReginaPosillico
Cynthia was very helpful and prompt!
By Erin B.
Company and staff very helpful. They will help anyway they can so you can reach your target goal. I was having issues with my insurance and the staff did wonders to make sure the process was smooth and I received my medication.
By Alexandra W.
Customer Service- Summer was so helpful!
By Gabby
Helpful and quick to respond to any needs or questions you may have.
By Andrea
Everyone at Sunrise is so helpful and so kind I can’t imagine doing my weight loss journey anywhere else thank you, Sunrise
By Darlene M.