Quick and easy process
Absolutely a customer-friendly service!
By Simon J. S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
343 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sunrise is a metabolic health company that is on a mission to make access to the most effective, cutting-edge weight loss medications available to all.The Sunrise doctor-led & individualized weight loss program helps people seamlessly get access to clinically-tested weight-loss medication that has been proven to help people lose 15%+ of their body weight on average.
Sunrise (findsunrise.com) has 343 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 254 reviews with 5 stars · Clear filters
Absolutely a customer-friendly service!
By Simon J. S.
Excellent customer service! Cynthia has been super helpful!
By Helene
I am deeply grateful for their consistent dedication and support. Thanks to their cutting-edge treatments and ongoing care.
By Joyce A.
Customer service is top-notch. Typically, you can expect to receive a response from customer service within 24 hours and rest assured that they are efficient and attentive in addressing your needs. The doctors are informative, listen well, are very responsive through the messaging system, and are patient in answering questions, understanding your weight loss goals and challenges, and making a determination on which GLP-1 to prescribe. I have been a customer for 8 months and Sunrise is worth every penny!
By S.C.
My overall experience has been great. Customer service replies can take a few days but that's to be expected with a large volume of customers. They always take care of any questions or issue I have. I would highly recommend this company. You certainly won't find it cheaper elsewhere.
By Heath L.
I'm impressed with the depth of knowledge of the medical team at Sunrise. They took the time to explain my treatment options in detail and helped me make informed decisions about my health.
By Mary P.
Everything was great
By CHLOE H.
The doctor and staff are very helpful in any situation that you may have. All emails are answered in a timely manner every time!! I can’t say enough about Sunrise ♥️ Will always be grateful to them for the weight I have lost with their support 🙏
By Kathy Melvin C.