Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
43 reviews
NeedleSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Needle is a healthcare navigation service focused on helping patients find medications at local pharmacies quickly and efficiently. We use advanced AI technology to make thousands of calls every day, ensuring patients get real-time information about the availability of their medications. Whether you’re looking for ADHD medication, mental health treatments, or any other prescription drugs, our service takes the hassle out of calling multiple pharmacies to check stock.What makes Needle stand out is our AI-driven approach. With over 20,000 calls made each month, our platform minimizes wait times and increases accuracy, helping patients find in-stock medications faster than traditional methods. We’ve drastically improved our AI to reduce callbacks and issues, making the process even more seamless for our users.In addition to medication searches, we’re expanding our service to help patients compare costs on high out-of-pocket medical procedures, offering a transparent way to shop for healthcare services.Our growing number of satisfied customers speaks to our commitment to providing top-tier service, with a focus on efficiency, transparency, and patient care. At Needle, we’re revolutionizing the way patients access medications and healthcare, making the experience faster and more reliable than ever before.
Needle (findneedle.co) has 43 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 33 reviews with 5 stars · Clear filters
I had a great experience using Needle to find my ADHD medication. I selected 20 pharmacies in my area, and it was located at 2. I was able to get it filled successfully at the one closest to me, and it saved me so much time and frustration.
By Katherine
Needle is incredible and such a life saver! They called over 100 pharmacies to find my medication all in one day. I could have never found my medication if it wasn't for them. I can't recommend more!
By Tay
We’ve used this service for two months and three searches. It is worth it and incredibly helpful for finding an increasingly difficult to find stimulant for our child. We’ve tried other versions, brands, doses, and really need this particular one. In thinking about the cost for the service versus the cost of my time to do the same work, it is cheap. I don’t feel quite as stressed doing our monthly scramble to get medication for our child.
By Zam D.
Easy to set up and appreciate the option to pay only $1.00 per selected pharmacy. Quick results!
By Harriet D.
Makes my life so much easier when my regular pharmacy doesn't have my ADD med in stock!
By Kari M.
With the current ADHD medication shortage, I found myself calling 30+ pharmacies. I was feeling so overwhelmed when I stumbled upon findeedle.co in a Reddit thread. I just thought I would give it a shot and to my surprise it found one pharmacy with my medication in stock. I'm really beyond grateful for this service.
By Carly B.
Well, that was surprising. I was notified of my medication being in stock, had my doctor submit a prescription and I just picked it up. In this, the stupidest timeline, it felt downright magical.
By Joshua H.
This service has really made a huge difference in my ability to access my adhd medicine. So glad something like this exists!
By Rachel L.
